Joseph Volkswagen of Cincinnati - Service Center

Knowledgeable, efficient, friendly and able are the words that come to mind whenever I visit the Joseph Volkswagen Dealer Service department. Thank you. that come to mind whenever I visit the Joseph Volkswagen Dealer Service department. Thank you. More

Took Jetta in for annual inspections and fluids. Wish I’d been more insistent about wanting cabin air filter and wiper blade replacement. Wish I’d been more insistent about wanting cabin air filter and wiper blade replacement. More

The service people are so helpful and willing to explain their plan for your car. They also drove me home when my car had to stay a little longer. their plan for your car. They also drove me home when my car had to stay a little longer. More

Great to work with ! Easy in and out .... and very good communication. Happy to recommend. Easy in and out .... and very good communication. Happy to recommend. More

Car was serviced promptly and issue resolved without delay. Chris McKenzie is an excellent service advisor! delay. Chris McKenzie is an excellent service advisor! More

great customer service, vehicle was turned around swiftly and wasnt overcharged, even called again to remind us vehicle was complete when we couldnt pick it up right away and wasnt overcharged, even called again to remind us vehicle was complete when we couldnt pick it up right away More

Great communication by Reggie and his team. Very willing to answer all my questions, and the team was very knowledgeable. Repairs were done timely and as expensive as I had expected. Will be co Very willing to answer all my questions, and the team was very knowledgeable. Repairs were done timely and as expensive as I had expected. Will be coming back for all future maintenance and repairs More

This place is constantly busy, but everyone works hard and gets the job done well! and gets the job done well! More

I came in for an oil change, and complementary vehicle inspection. This service was a "waiter", and I'd brought a book along. Plus, I remembered to bring my ear buds. Overall a comfy experience for me. inspection. This service was a "waiter", and I'd brought a book along. Plus, I remembered to bring my ear buds. Overall a comfy experience for me. I'd recommend a different coffee be used. But hey, it's free, and therefore as close to perfection as it needs to be. More than a single restroom on the premises. When my car was ready for me, I had to smile at how good it looked. It had been washed, dried, and wiped down. The glass was clear of the morning dew-fall, and the windshield-clearing wiper swipes. Not a bad experience at all. More

The service staff has done an excellent job for years. Brian Neuhaus, Greg, Chris, and many technicians. Brian Neuhaus, Greg, Chris, and many technicians. More