Joseph Volkswagen of Cincinnati - Service Center

The staff here is absolutely amazing. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. More

Staff was patient & understanding to our questions and fixed our car without charging us which we were very appreciative fixed our car without charging us which we were very appreciative More

As always great and quick service. Always a pleasant experience. I will definitely be back Always a pleasant experience. I will definitely be back More

I went in for a 40,000 mile service. Oil change reminder in car was not reset, called the dealership for instructions on how to do it myself and left a message since I could not talk to Oil change reminder in car was not reset, called the dealership for instructions on how to do it myself and left a message since I could not talk to someone right away. Nobody called me back. More

Got my car into the shop on time. Also checked open recalls and did the necessary updates. Christopher was very nice. He has a background as a tech which helps when working with a cus Also checked open recalls and did the necessary updates. Christopher was very nice. He has a background as a tech which helps when working with a customer. More

Our service appointment was on schedule and went well overall. We will definitely be back. Thanks Joseph VW. overall. We will definitely be back. Thanks Joseph VW. More

Great Service! ! Was visiting from out of town and needed a headlight! Fast and easy! ! Was visiting from out of town and needed a headlight! Fast and easy! More

If I didn't already own a VW I would buy one after dealing with this service department. The manager looked at the schedule and greeted me by name. The young man making courtesy calls was the most dealing with this service department. The manager looked at the schedule and greeted me by name. The young man making courtesy calls was the most polite person I have heard. When service was done the manager shook my hand and thanked me for the business. Excellent dealer. This is my first VW but will not be my last. More

Joseph VW always treats my Golf and me like VIPs. They communicate well and always make my experience a good one. They communicate well and always make my experience a good one. More

My service visit was very quick and positive. I'd certainly recommend them to others. I'd certainly recommend them to others. More