Tim Marsh

They did a great job of getting my car in and having it ready by the EOD. ready by the EOD. More

by dluken Verified Customer Verified Customer

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Hey, I’m Ben Wassan! I work here as a saleman, and I recently bought a Jetta SE myself. I can get you the same great deal I received. Stop by and ask for me—I’d love to h I work here as a saleman, and I recently bought a Jetta SE myself. I can get you the same great deal I received. Stop by and ask for me—I’d love to help you find your next car! More

by wbippen Verified Customer Verified Customer

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Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

by LFENDER0 Verified Customer Verified Customer

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Mr Ryan sales person is very nice guy. He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nic He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nice, More

by cloud9650 Verified Customer Verified Customer

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I’ve been a loyal customer here for nearly a decade. I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all done right here. I’ve spent thousands of dollars with them over the years. So imagine my shock when they tried to blatantly take advantage of me during a recent service appointment. I brought my car in for a scheduled multi-point inspection — nothing out of the ordinary. Last year, this same dealership diagnosed a major issue: a broken coolant housing, quoted at $1,800. So, naturally, I expected some kind of update or reference to that during this visit. Instead, they tried to rush me through checkout, telling me everything looked fine — no issues found. No mention of the coolant housing. No mention of the headlight that’s clearly out. No mention of the worn brakes, the ongoing oil leak, or the same exact issue they diagnosed just last year. When I called them out, they brushed me off and even insinuated I was making it up. That is, until I pulled out seven years' worth of service paperwork — from them — including the one where they diagnosed the coolant housing problem themselves. So which is it? Were they lying last year when they said I needed an $1,800 repair? Or are they lying now when they say nothing is wrong? Either way, it’s dishonest. And it’s theft. Do not buy a car here. Do not service your vehicle here. They will lie, they will overcharge, and when you catch them, they’ll treat you like a nuisance instead of a long-time customer. Shame on them. More

by lynchberg333 Verified Customer Verified Customer

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This was my fourth purchase from Joseph VW and it was just a pleasant as the previous three. Great dealership experience across the board! just a pleasant as the previous three. Great dealership experience across the board! More

by WMWRIGHT Verified Customer Verified Customer

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I was pleasantly surprised with the leasing experience I received this week. I knew nothing about electric vehicles and Martin was extremely patient with me while he taught me everything I needed to know. I received this week. I knew nothing about electric vehicles and Martin was extremely patient with me while he taught me everything I needed to know. I had some scheduling conflicts and Martin came in on his day off to make sure that I got the vehicle when I needed it. I will recommend this dealership, sales team and management to everyone I know More

by THOMAS.HORN1975 Verified Customer Verified Customer

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Very professional sales associate. He and the manager made it very easy to lease the car. He and the manager made it very easy to lease the car. More

by minimovers16 Verified Customer Verified Customer

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The service department staff know me and provide straightforward answers regarding issues on my vehicle. I recommend this service department. straightforward answers regarding issues on my vehicle. I recommend this service department. More

by JHULL.FABS Verified Customer Verified Customer

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Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered. great for time management. Explanations of work that needs to be done are clear and questions answered. More

by JENJMB9419 Verified Customer Verified Customer

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