John Wheatley

Always great customer service and efficient. Options to stay or leave with a complimentary ride within reason. Plus, the new review that is messaged of your car service and overview is fantastic Options to stay or leave with a complimentary ride within reason. Plus, the new review that is messaged of your car service and overview is fantastic! More

by Snoeller86 Verified Customer Verified Customer

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They did a great job of getting my car in and having it ready by the EOD. ready by the EOD. More

by dluken Verified Customer Verified Customer

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Hey, I’m Ben Wassan! I work here as a saleman, and I recently bought a Jetta SE myself. I can get you the same great deal I received. Stop by and ask for me—I’d love to h I work here as a saleman, and I recently bought a Jetta SE myself. I can get you the same great deal I received. Stop by and ask for me—I’d love to help you find your next car! More

by wbippen Verified Customer Verified Customer

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I took my VW 2014 Jetta to get a new key and some work done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service center I walked to the show room where I was immediately greeted, when I asked if they had any used vw’s they had Cam take me to a 24 certified Taos that just came in. It was instant love. Even though I really didn’t think I had a chance at financing this vehicle being that I’m in my early 40s widowed raising my teen twin girls alone. I do work really hard but I don’t have the best payment history that I would like so I didn’t think I could get this car without using a cosigner. But everyone in that dealership was amazing and they made me feel like my credit was immaculate and I had no issues everything was seamless. I am so glad that I went there and that I have a new vehicle and I will never ever go to another dealership ever again I am a lifetime Joseph Volkswagen customer. More

by elizabeth.robbins3 Verified Customer Verified Customer

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Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

by LFENDER0 Verified Customer Verified Customer

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I’ve been a loyal customer here for nearly a decade. I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all done right here. I’ve spent thousands of dollars with them over the years. So imagine my shock when they tried to blatantly take advantage of me during a recent service appointment. I brought my car in for a scheduled multi-point inspection — nothing out of the ordinary. Last year, this same dealership diagnosed a major issue: a broken coolant housing, quoted at $1,800. So, naturally, I expected some kind of update or reference to that during this visit. Instead, they tried to rush me through checkout, telling me everything looked fine — no issues found. No mention of the coolant housing. No mention of the headlight that’s clearly out. No mention of the worn brakes, the ongoing oil leak, or the same exact issue they diagnosed just last year. When I called them out, they brushed me off and even insinuated I was making it up. That is, until I pulled out seven years' worth of service paperwork — from them — including the one where they diagnosed the coolant housing problem themselves. So which is it? Were they lying last year when they said I needed an $1,800 repair? Or are they lying now when they say nothing is wrong? Either way, it’s dishonest. And it’s theft. Do not buy a car here. Do not service your vehicle here. They will lie, they will overcharge, and when you catch them, they’ll treat you like a nuisance instead of a long-time customer. Shame on them. More

by lynchberg333 Verified Customer Verified Customer

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Matin, Logan, Aaron, and all the staff at JVW were very friendly and helpful. I will definitely buy from them again! friendly and helpful. I will definitely buy from them again! More

by Elle Verified Customer Verified Customer

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This was my fourth purchase from Joseph VW and it was just a pleasant as the previous three. Great dealership experience across the board! just a pleasant as the previous three. Great dealership experience across the board! More

by WMWRIGHT Verified Customer Verified Customer

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Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered. great for time management. Explanations of work that needs to be done are clear and questions answered. More

by JENJMB9419 Verified Customer Verified Customer

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They do a good job at cleaning and maintaining my car. I highly recommend them to anyone needed a new car. I highly recommend them to anyone needed a new car. More

by OSTERDAY Verified Customer Verified Customer

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