Joseph Volkswagen of Cincinnati - Service Center

Not personable. Felt awkward and there was barely any help. Charged a lot of money Felt awkward and there was barely any help. Charged a lot of money More

Everyone there was very polite and knowledgeable about the work being completed on my vehicle the work being completed on my vehicle More

They were really busy because it was a Monday and several techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that the wait might be a couple of hours. I agreed and their valet offered to run me back home so I could get some work done. I gave him a call when the car was ready to be picked up. Everyone was super-friendly and professional. I was back home with my tire issue fixed by early afternoon. Couldn’t have gone more smoothly even though I arrived unexpectedly on a very busy day. Nice to know I can count on them in a pinch! More

Greg and his team do a excellent job on servicing my 2007 Volkswagen EOS. Will continue to use moving forward Volkswagen EOS. Will continue to use moving forward More

I always have a pleasant experience when having my car serviced. Reggie is the Best! serviced. Reggie is the Best! More

This was my third time back for repair… engine light still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. More

Great Dealership service department gets me in and out as promised even with a car wash promised even with a car wash More

The staff here is absolutely amazing. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. More

Staff was patient & understanding to our questions and fixed our car without charging us which we were very appreciative fixed our car without charging us which we were very appreciative More

As always great and quick service. Always a pleasant experience. I will definitely be back Always a pleasant experience. I will definitely be back More