Joseph Volkswagen of Cincinnati - Service Center

As always, my experience at. Joseph VW service dept. was easy., smooth, and professionally friendly. Work, done in just a short time, was great. Thanks for everything.! Joseph VW service dept. was easy., smooth, and professionally friendly. Work, done in just a short time, was great. Thanks for everything.! More

Service men were extremely rude and did not give me the time of day when I was supposed to get a rental car they told me to figure it out but it was already scheduled. time of day when I was supposed to get a rental car they told me to figure it out but it was already scheduled. More

Greg and his team are always professional and deliver on time every time! Thanks Greg! time every time! Thanks Greg! More

The service department staff know me and provide straightforward answers regarding issues on my vehicle. I recommend this service department. straightforward answers regarding issues on my vehicle. I recommend this service department. More

My mechanic Dale was fantastic did a great job and followed up to make sure everything was ok! followed up to make sure everything was ok! More

I’d be more likely to finish rating if I didn’t have to write anything write anything More

Service Department did a wonderful job, Analyzed my car's problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was apprecia problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was appreciated. More

Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered. great for time management. Explanations of work that needs to be done are clear and questions answered. More

Reggie provided excellent service when I had an issue with replacing my new tires. I had to replace two tires due to a nail within three weeks. Reggie made sure my parts were ordered in a timely fashion. with replacing my new tires. I had to replace two tires due to a nail within three weeks. Reggie made sure my parts were ordered in a timely fashion. I did not have to wait long for the repair. I appreciate Reggie's efforts to make sure my car is serviced properly and safe for the road. I look forward to working with Reggie in the future! More

Got me in very quickly. Took care of regular maintenance and had it back same day all washed and ready to go. Took care of regular maintenance and had it back same day all washed and ready to go. More