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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.3
299 Reviews

299 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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October 07, 2023

Service was excellent. I couldn't believe how quickly I was in and out. Thanks to a wonderful service team. More

by ALTSTALLWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Fast service, corrected problem. Service department personnel was courteous and professional thank you very much More

by TMGAGE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Disappointed with the serviceā€¦. .was told I had a major issue when it was a loose wire. A non VW mechanic found it within minutes More

by ROEYMOON1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

I have had my Jetta for 23 years and Joseph VW has been the best service center I have gone to over those many years. They have found me parts that VW no longer provides. Greg always has the answers I need More

by Brent.Edward37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Service completed on time and met all my expectations travel. Very easy to do business with. More

by JOANNEW.KINKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I bought my 2020 jetta gli from this dealership and it was the best experience I've had at a dealership, unfortunately the car was totaled and I came back to find another one, the salesman and the sales More

by PATRICKJBURNS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Wish they were closer to where I live--but glad that the the Jetta doesn't need to be serviced very often More

by BARBSETON
Recommend Dealer
Yes
Employees Worked With
only person was Chris Barnett
September 28, 2023

The service at Joseph Volkswagen was great friendly service as always when I take my car to them More

by SAMANTHAMOORE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

After our VW SUV truly lacks performance the VW sedan now also shows a great deal of software issues which is unacceptable. Truly donā€™t have the time to go once a week to the dealer to get ā€œsoftwareā€ updates More

by kuehnel.cincinnati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Friendly timely, diagnosed the problem repairs done in reasonable amount of time. Got appointment right away, actually when wanted. Always goid experience at VW in Norwood More

by OLDTOWN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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