Joseph Volkswagen of Cincinnati - Service Center

They take time to explain the problem with my car and suggest solutions. Always courteous and helpful. I have brought my car here for service for many years and will continue. suggest solutions. Always courteous and helpful. I have brought my car here for service for many years and will continue. More

Professional. Knowledgeable and dependable. Shares with the best and most effective way to repair your car. cost conscious Knowledgeable and dependable. Shares with the best and most effective way to repair your car. cost conscious More

Professional and fast! Comfortable waiting area with a desk if you need to get some work done while waiting Comfortable waiting area with a desk if you need to get some work done while waiting More

Very disappointed! After being a customer for more than 20 years, I was told over the phone and in person, that the check engine light revealed a problem that woul After being a customer for more than 20 years, I was told over the phone and in person, that the check engine light revealed a problem that would cost up to $14,000.00 to fix in my 10 year old VW Beetle…that I should consider junking the car. After checking with two other VW experts, that problem was not there at all. Instead a repair of $700.00 was required, which I had done. (Ironically, I was charged about $700.00 by Joseph for the incorrect diagnosis.) The repairer had the Joseph paper documents with the estimate from Joseph We could only conclude that either my Joseph paperwork was confused internally with some one else’s, or Joseph didn’t want to do the job. It seemed to be either incompetence or carelessness or both. I expected better from this VW Dealer/Service shop that I trusted for many years. More

They're best in servicing my VW, techs who know how to fix great job!!! fix great job!!! More

They always do quality work in a timely manner. Fixed right the first time, Thanks! Fixed right the first time, Thanks! More

Clean kind fast Comfortable wait Return Knowledgeable Fast Effficent Helpful Low noise Good scheduling Courtesy Knowledgeable Fast Effficent Helpful Low noise Good scheduling Courtesy More

Love this place! I drive past other VW dealerships to go here. Sales and service departments are second to none. We have purchased several vehicles from them over th I drive past other VW dealerships to go here. Sales and service departments are second to none. We have purchased several vehicles from them over the last 10 years. More

Always professional and friendly. They are patient and explain any work that needs to be done. I've been taking my VW there for more than 10 years. They are patient and explain any work that needs to be done. I've been taking my VW there for more than 10 years. More

Professional, detailed on review of vehicle. Honest recommendations. The team was very good and handled my request and answered all my inquiries. Honest recommendations. The team was very good and handled my request and answered all my inquiries. More