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Joseph Volkswagen of Cincinnati
Cincinnati, OH
574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 574 reviews
July 11, 2023
They were really busy because it was a Monday and several techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that the wait might be a couple of hours. I agreed and their valet offered to run me back home so I could get some work done. I gave him a call when the car was ready to be picked up. Everyone was super-friendly and professional. I was back home with my tire issue fixed by early afternoon. Couldn’t have gone more smoothly even though I arrived unexpectedly on a very busy day. Nice to know I can count on them in a pinch! More
by ncampbell567
Verified CustomerEmployees Worked With
July 09, 2023
Great Dealership service department gets me in and out as promised even with a car wash promised even with a car wash More
by CAERYOUNG
July 09, 2023
This was my third time back for repair… engine light still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. More
by krusemichelle
Employees Worked With
July 09, 2023
Greg and his team do a excellent job on servicing my 2007 Volkswagen EOS. Will continue to use moving forward Volkswagen EOS. Will continue to use moving forward More
by PBALL1
July 08, 2023
As always great and quick service. Always a pleasant experience. I will definitely be back Always a pleasant experience. I will definitely be back More
by BRENSABBOTT
July 08, 2023
The staff here is absolutely amazing. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. More
by LSCLARK
Employees Worked With
Chris McKenzie
July 08, 2023
Staff was patient & understanding to our questions and fixed our car without charging us which we were very appreciative fixed our car without charging us which we were very appreciative More
by PM
Employees Worked With
July 06, 2023
excellent experience and service - leased an Atlas we were treated very well and highly recommend were treated very well and highly recommend More
by jfunch
Employees Worked With
