Joseph Volkswagen of Cincinnati

Great and helpful. Service advisors are the best. Helps to keep my Beetle running stress free. Service advisors are the best. Helps to keep my Beetle running stress free. More

Thanks for all the help at VW. I highly recommend Vw Cincinnati location. Thanks again I highly recommend Vw Cincinnati location. Thanks again More

The only reason it was given 1 star is because zero stars wasn't an option. If you have an option find another dealership to get your vehicle serviced at. Went in on a Saturday for a 70K service and was wasn't an option. If you have an option find another dealership to get your vehicle serviced at. Went in on a Saturday for a 70K service and was told that I would need to make an appointment later that week for further troubleshooting. The vehicle was dropped of and later that day I was told that it would need a software update which I would be charged $188.65 for. Mind you this update was not an optional update or additional features. It caused a check engine light to come on. Apple, Android, Tesla, and Im sure any number of other companies ranging from computers to automobiles provide software updates to fix known issues free of cost. More

Ryan Marcus was very easy and straightforward to work with in buying my dream car! This dealership is by far the best Volkswagon dealer in the tristate! with in buying my dream car! This dealership is by far the best Volkswagon dealer in the tristate! More

Mike Garrison made buying a car as easy as possible! He found the car we wanted when other dealers discouraged us. Great dealership! He found the car we wanted when other dealers discouraged us. Great dealership! More

Stress-free! ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick up the Tiquan next day, I decided to check out trading in my low mileage Tiquan for a new Taos. 70 minutes later drove off in my new Taos!! More

Joseph service department staff are amazing! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car! More

The buying process at Joseph is a wonderful experience. The sales staff is knowledgeable and friendly. The sales staff is knowledgeable and friendly. More

My experience with Joseph Volkswagen was nothing but exceptional. Ryan Marcus was consultative and helpful, and he also fought tooth and nail to get the best possible deal while staying as transparent a exceptional. Ryan Marcus was consultative and helpful, and he also fought tooth and nail to get the best possible deal while staying as transparent as possible. I cannot recommend him and the team there enough. More

Service and required inspections were completed in a timely manner car was returned cleaned. Staff were welcoming and kept me informed of progress. No issues encountered. timely manner car was returned cleaned. Staff were welcoming and kept me informed of progress. No issues encountered. More