Joseph Volkswagen of Cincinnati

I’d be more likely to finish rating if I didn’t have to write anything write anything More

They went above and beyond for us- found us the EXACT car we wanted. I was so happy working with Joseph VW and Martin. I am telling everyone I know to go work with them! Thank you! we wanted. I was so happy working with Joseph VW and Martin. I am telling everyone I know to go work with them! Thank you! More

Ryan Marcus was great during the entire process. He was easy to reach and helped us get to the desired result. The entire process went smoothly, and I would highly recommend that anyone interested i He was easy to reach and helped us get to the desired result. The entire process went smoothly, and I would highly recommend that anyone interested in a VW should make sure that they visit Joseph VW in Norwood. More

Customer service was prompt and friendly. No complaints. They do try to sell a lot of add ons, including Allstate protections and even more protections after you get to the finance department No complaints. They do try to sell a lot of add ons, including Allstate protections and even more protections after you get to the finance department. The building and car lot itself could use much needed cleaning and updates. The trade in offer was also incredibly low. More

Service Department did a wonderful job, Analyzed my car's problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was apprecia problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was appreciated. More

It was quite painless. The time of the transaction was unexpectedly brief but very informative. The time of the transaction was unexpectedly brief but very informative. More

Wonderful experience. Best car buying experience in my life. Mike Garrison was great to work with! Best car buying experience in my life. Mike Garrison was great to work with! More

Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered. great for time management. Explanations of work that needs to be done are clear and questions answered. More

Reggie provided excellent service when I had an issue with replacing my new tires. I had to replace two tires due to a nail within three weeks. Reggie made sure my parts were ordered in a timely fashion. with replacing my new tires. I had to replace two tires due to a nail within three weeks. Reggie made sure my parts were ordered in a timely fashion. I did not have to wait long for the repair. I appreciate Reggie's efforts to make sure my car is serviced properly and safe for the road. I look forward to working with Reggie in the future! More

Martin and Joseph Volkswagen was amazing. Found the exact car we were looking for and ensure we were taken care of from start to finish. Best service we have ever had buying a car! Martin Found the exact car we were looking for and ensure we were taken care of from start to finish. Best service we have ever had buying a car! Martin you rock!! More