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Joseph Volkswagen of Cincinnati
Cincinnati, OH
534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 534 reviews
Verified Customer
October 25, 2024
Awesome experience! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! More
by JKMITCHELL85
October 24, 2024
Always great service and always willing to go above and beyond what’s promised and expected! Will continue to come back! beyond what’s promised and expected! Will continue to come back! More
by PSARBAUGH
Employees Worked With
October 23, 2024
The Service Team at this dealership is hands down the absolute best group. They have given me excellent customer service from the Front Desk. Chris thank you ! And the technicians are excellent at solvi absolute best group. They have given me excellent customer service from the Front Desk. Chris thank you ! And the technicians are excellent at solving problems with my VW !!! Thank you so much guys !!! More
by PAMENNINGER
Employees Worked With
Chris Barnett
October 21, 2024
Customer service was excellent and the service done to the car was done in a timely fashion! the car was done in a timely fashion! More
by JUSTINMIRUS
Employees Worked With
October 20, 2024
Joseph Volkswagen is a very professional dealership in that they keep their appointments on time and they give you a good estimate of time to do the job. that they keep their appointments on time and they give you a good estimate of time to do the job. More
by Jim.Remmel
Employees Worked With
October 20, 2024
Service Department is friendly and continued to provide good service. Reggie is awesome and very helpful good service. Reggie is awesome and very helpful More
by KKSTOCK003
October 17, 2024
Great customer service! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! More
by PUGLOVER4EVER11
Employees Worked With
Other Employees :
Chris from service is great with the guests
October 06, 2024
Always greeted right away with a friendly smile. I got there early and they took me right away. I got there early and they took me right away. More
by LIBBYPETER67
Employees Worked With
October 04, 2024
Engine light was on. 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace would be $800 plus tax. Cost of part was $75. I asked if they would deduct the $204. from the $800. and they said no. I have bought 4 VW's from Joseph in the past. Besides my Jetta, my wife has a Tiguan, also bought at Joseph. My warranty expired 2 months prior to this. A purge valve should not go out at 26000 miles. They basically said tough luck, so I'll take my business somewhere else. I thought they cold have worked with me on this. I didn't want a free purge valve but almost $1100. for a car with 26000 miles and 2 months out of warranty. So to repeat, I'm done with Joseph. More
by MHVONHOLLE
Employees Worked With
