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Joseph Volkswagen of Cincinnati
Cincinnati, OH
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 536 reviews
June 27, 2024
Great service team! ! The repair is handled quickly!! Always polite & pleasant to deal with!! Thank you. ! The repair is handled quickly!! Always polite & pleasant to deal with!! Thank you. More
by EADONOVAN513
Verified Customer
June 26, 2024
My experience was very timely and professional with the team at Joseph Volkswagen of Cincinnati. team at Joseph Volkswagen of Cincinnati. More
by DAVID.FOX
Employees Worked With
June 26, 2024
I liked the dealership. No one was too pushy and everything was taken care of quickly. No one was too pushy and everything was taken care of quickly. More
by plaggeo
Employees Worked With
June 24, 2024
Poor communication and overall customer experience. Communicated concerns before service started. All concerns were not reviewed. Communicated concerns before service started. All concerns were not reviewed. More
by jtdowning
Employees Worked With
June 18, 2024
Horrible customer service. The car sales men didn’t even give me my paper work when I signed on a car or registration. The sales man that we worked with didn’t even show up on The car sales men didn’t even give me my paper work when I signed on a car or registration. The sales man that we worked with didn’t even show up on signing day. Horrible customer service, they also never showed us how our car worked, they just handed us the keys and said bye. More
by RYLEEMCKINNEY15
Employees Worked With
Max and Adam
June 17, 2024
Great customer service! I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to explain things. Very happy with the service I have received! More
by Hannah Whaley
Employees Worked With
June 17, 2024
All went well with except that the roof rack was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was a last minute hassle. More
by Daren Grayton
Employees Worked With
June 15, 2024
The service team was wonderful to work with before and after. Car is driving great. after. Car is driving great. More
by DAWNCLARK256
Employees Worked With
June 14, 2024
Great customer service! Fast and efficient. I will go back and get more work done when needed. Fast and efficient. I will go back and get more work done when needed. More
by keshiamiller46
