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Joseph Toyota of Cincinnati
Cincinnati, OH
1,507 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,507 reviews
May 05, 2024
My experience with Joseph Toyota was Great. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. More
by Drjbeach
Employees Worked With
May 05, 2024
Low pressure, helpful and honest. All options were presented, and I think I got the best deal possible. All options were presented, and I think I got the best deal possible. More
by Alice Finkelstein
Employees Worked With
May 04, 2024
Dupree is the Man! !!! A few weeks ago, I bought a RAV4 2024 from this dealership. The process was very smooth, and they were honest from the start. I worked closely wi !!! A few weeks ago, I bought a RAV4 2024 from this dealership. The process was very smooth, and they were honest from the start. I worked closely with Dupree Ratchford, and he was great! Prior to the sale, he explained everything in detail and answered all my questions. I highly recommend working with Dupress, such an honest man. More
by guntihamash2
Employees Worked With
May 01, 2024
Great salesperson & service manager took very good care of me even after I purchased vehicle! of me even after I purchased vehicle! More
by Peggy Zoller
Employees Worked With
Other Employees :
Doug Wethington - Service Dept & Andrew Gray - finance
April 12, 2024
Service Dept. did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be scrapped 2 months later as it was unsafe to drive. Yes, my daughter gave the okay over the phone to do the work. However, the badly rusted frame was never mentioned. (This model year Sequoia had a campaign to replace the frames which ended prior to our owning the vehicle but surely a Toyota dealership would be well aware of all previous campaigns and recalls.) They had it on the lift, but never noticed the badly rusted frame? That seems like a basic thing to look for just for the the safety of the technicians working under the vehicles. We have photos of how it looked when it had to be junked. Shocking that they were so eager to get the money rather than tell her it was unsafe to drive. What would have happened if she was driving down the highway and the frame gave out? I filed a complaint with Toyota who said the dealership "respectfully declines to contact me because my daughter authorized the work over the phone". More
by vicki.guidice
Employees Worked With
Robert Reardon
February 20, 2024
Your dealership is a great place in your service department. I’m very satisfied with your staff and the work performed department. I’m very satisfied with your staff and the work performed More
by tina_rabe
January 24, 2024
Very kind and helpful to my grandson when he brought his car in for an oil change and tires rotated car in for an oil change and tires rotated More
by Marykaybockenstette
Employees Worked With
January 22, 2024
Dealership is extremely clean as well as well staffed. Everyone is very helpful as well as knowledgeable. Dupree was respectful and easy to work with. He made purchasing the truck so painless. I would hig Everyone is very helpful as well as knowledgeable. Dupree was respectful and easy to work with. He made purchasing the truck so painless. I would highly recommend using him as your salesman. Pleasure doing business with Joeseph Toyota. More
by cwolff80
Employees Worked With
January 18, 2024
Dupree was amazing, he made purchasing a vehicle easy, and stress free! Highly recommend, He made sure we got the vehicle we wanted! and stress free! Highly recommend, He made sure we got the vehicle we wanted! More
by debbienichols663
Employees Worked With
December 14, 2023
Everyone was friendly and helpful. Dupree was our main man even though we drove him crazy he stuck by us making sure we was happy Dupree was our main man even though we drove him crazy he stuck by us making sure we was happy More
by preston.kim73
Employees Worked With
