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Jones GMC

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.6
401 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
Contact Dealership

545 Florence Rd

Savannah, TN

38372

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Showing 401 reviews

March 07, 2024

Great experience with Melvia, Carla, and Romeo. They went out of their way to help me. More

by mudcat_38357
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Pipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo, Amanda Cole
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Mar 07, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that Melvin, Carla, and Romeo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

Mar 22, 2024 -

mudcat_38357 responded

Oh my, I made a typo in Melvins name. That happens when you get old.lol Sorry Melvin, Don.

March 07, 2024

Great place to do business! Very friendly atmosphere with wonderful folks especially Nicole Thompson service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Jones GMC responded

Scott, Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

March 07, 2024

Friendly staff - Melvin and Carla were very helpful with getting the vehicles that we were interested in looking at. Kept check on us to make sure we were doing ok and did not need anything during the whol More

by PJWILK2000
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Bizzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Pipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Jones GMC responded

Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that Carla and Melvin were able to assist you and that you had such a positive experience. Jones GMC Management Team

March 06, 2024

Friendly helpful and efficient. Always have a good experience with the service department. Do not keep you waiting any longer than they have to More

by jnsbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 06, 2024

Nicole was very efficient in getting me in and out since I had another appointment. More

by jdturnbow2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nicole and our team, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

March 01, 2024

I had a wonderful experience with Jones Motor Company. Melvin was very straightforward and helpful. Will was a great man to work with in understanding my needs. Also Ashley in the finance dept. was so pat More

by timgiddens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Pipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Melvin and Ashley here at Jones GMC. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Jones GMC Management Team

February 29, 2024

Information from the front office to the shop and from the shop to the front office and back to the customer is definitely not clear. More

by Cricket1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Cricket1 responded

My car may have more than one issue but the issue I tried to get addressed is not being addressed that is for sure.

Mar 03, 2024 -

Jones GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

February 29, 2024

Jones dealership has always went above and beyond to get the vehicle i have needed. Their mmaintenance crew have always been fast and done great work. More

by daylan.gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

February 28, 2024

Never had a problem. Always listens to any problems I might have. They service both my GMC autos. More

by Jamessmith542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Jones GMC responded

James, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

February 25, 2024

No one actually discussed the paperwork with me nor asked about add-ons such as Service Contract. More

by jhmask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori
Report | Print
Feb 26, 2024 -

Jones GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923. Thank you again for your input, and we hope to hear from you soon. Jones GMC Management Team

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