Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Nicole Thompson

June 03, 2024

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Employee Rating

The staff is amazing! !! I was in and very quickly and I was happy with the results. More

by WHITEOWLFLINTWORKS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2024

Jones GMC responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

June 02, 2024

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This time the service department didn't reset the change engine oil light, other than that that's where I always get my car service. The dodge company did send me a recall slip that I need to make an appoin More

by Kathy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 03, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize that your oil light was not reset. Please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw. We appreciate your time, Kathy. Jones GMC Management Team

June 02, 2024

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Friendly and efficient service without long waiting time. No appointment needed and fair pricing. Close to home service. More

by THE_NURSE1965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

Jun 03, 2024

Jones GMC responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Jones GMC; we look forward to having you as a valued customer for many years to come. Jones GMC Management Team

May 30, 2024

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Everyone was kind knowledgeable and very helpful. I highly recommend the service. I received wonderful care and service. More

by Crazyroadrunner69
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

May 29, 2024

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Service is always excellent and fast, and customer service is always top notch. Always a great experience at Jones GMC! More

by THECONNERS10
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2024

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

May 27, 2024

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We have a 2015 Buick enclave that we have had at the dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to More

by Richard Warren
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 29, 2024

Jones GMC responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

May 25, 2024

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Very friendly! Explained everything well so I understood what my truck needed and cost to do it . More

by JEFFWILKES26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Jones GMC responded

Jeff, Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

May 25, 2024

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Employee Rating

The staff was extremely professional, caring, and worked diligently to repair my car with speed More

by THREEKIDS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Jones GMC responded

Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

May 19, 2024

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Employee Rating

Was quick to respond, let me know everything that was going to be done and keep me posted about the work More

by newsite_mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Carla Bizzell

May 20, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

May 17, 2024

Dealership Rating
Employee Rating

The service team is helpful & polite. Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile. More

by LISANEILL62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Pipes, Adam Johnson

May 20, 2024

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

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