The staff is amazing!
!!
I was in and very quickly and I was happy with the results.
!!
I was in and very quickly and I was happy with the results.
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by WHITEOWLFLINTWORKS
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Jones GMC responded
Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC.
Jones GMC Management Team
This time the service department didn't reset the change
engine oil light, other than that that's where I always get my car service. The dodge company did send me a recall slip that I need to make an appoin
engine oil light, other than that that's where I always get my car service. The dodge company did send me a recall slip that I need to make an appointment to get checked out, because my car is doing or acting exactly like the recall slip says it would preform.
Thanks Jones yall help a lot.
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by Kathy
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Jones GMC responded
Thank you for taking the time to share your thoughts on working with our team. We do apologize that your oil light was not reset.
Please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw.
We appreciate your time, Kathy.
Jones GMC Management Team
Friendly and efficient service without long waiting time.
No appointment needed and fair pricing. Close to home service.
No appointment needed and fair pricing. Close to home service.
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by THE_NURSE1965
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Jones GMC responded
Thank you for taking the time to leave us a five-star rating.
Thank you for choosing Jones GMC; we look forward to having you as a valued customer for many years to come.
Jones GMC Management Team
Everyone was kind knowledgeable and very helpful.
I highly recommend the service. I received wonderful care and service.
I highly recommend the service. I received wonderful care and service.
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by Crazyroadrunner69
Service Price Transparency
May 31, 2024 -
Jones GMC responded
Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon!
Jones GMC Management Team
Service is always excellent and fast, and customer
service is always top notch. Always a great experience at Jones GMC!
service is always top notch. Always a great experience at Jones GMC!
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by THECONNERS10
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Jones GMC responded
Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Jones GMC Management Team
We have a 2015 Buick enclave that we have had at the
dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to
dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to tell us the Freon was low and no leak was found. We have a 100,000 miles 10 year bumper to bumper warranty on this vehicle, we have been happy with the service but like the charge for something that should have been covered under the warranty. We were told the first time that the labor was covered but not the fluids, this time we were told if it leaked down again there would not be a charge, it will leak down again, because the problem has not been found. The main reason we bought the enclave was because of the bumper to bumper warranty, now I guess bumper to bumper doesn’t mean bumper to bumper in 2024 like it did in 2015, we have over 80,000 miles on vehicle now and should still be covered
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by Richard Warren
Service Price Transparency
May 29, 2024 -
Jones GMC responded
Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come!
Jones GMC Management Team
Very friendly!
Explained everything well so I understood what my truck needed and cost to do it .
Explained everything well so I understood what my truck needed and cost to do it .
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by JEFFWILKES26
Service Price Transparency
May 29, 2024 -
Jones GMC responded
Jeff, Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon!
Jones GMC Management Team
The staff was extremely professional, caring, and worked
diligently to repair my car with speed
diligently to repair my car with speed
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by THREEKIDS51
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2024 -
Jones GMC responded
Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC.
Jones GMC Management Team
Was quick to respond, let me know everything that was
going to be done and keep me posted about the work
going to be done and keep me posted about the work
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by newsite_mckinney
Service Price Transparency
May 20, 2024 -
Jones GMC responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come!
Jones GMC Management Team
The service team is helpful & polite.
Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile.
Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile.
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by LISANEILL62
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Jones GMC responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Jones GMC Management Team