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Rebecca Watkins
Rebecca Watkins at Jones GMC
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Rebecca Watkins

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.7
35 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.7

35 Reviews

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35 Reviews of Rebecca Watkins

June 02, 2024

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Employee Rating

This time the service department didn't reset the change engine oil light, other than that that's where I always get my car service. The dodge company did send me a recall slip that I need to make an appoin More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Jun 03, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize that your oil light was not reset. Please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw. We appreciate your time, Kathy. Jones GMC Management Team

May 30, 2024

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Employee Rating

Everyone was kind knowledgeable and very helpful. I highly recommend the service. I received wonderful care and service. More

by Crazyroadrunner69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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May 31, 2024

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

May 25, 2024

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The staff was extremely professional, caring, and worked diligently to repair my car with speed More

by THREEKIDS51
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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May 29, 2024

Jones GMC responded

Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

May 10, 2024

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Great team and work as always that I take my vehicles at Jones. Look forward to next visit More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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May 10, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

May 05, 2024

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When I arrived everyone was very friendly and very helpful. My service was great and done in a timely manner. More

by oldsaltfranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold , Monica Thompson

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May 06, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

May 04, 2024

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It was a great and pleasant experience buying from Jones Everything went very well and the staff was very welcoming Carla and Levi were very knowledgeable and helpful More

by ras20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LeeAnn Shelton, Carla Bizzell, Anthony Benton, Adam Johnson, Nicole Thompson, Matt Sharp, Spencer Westbrooks, Christian Arnold, Justin Murphy , Levi 5 stars!

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May 05, 2024

Jones GMC responded

It's fantastic to hear that Carla and Levi provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones GMC! Jones GMC Management Team

April 21, 2024

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Employee Rating

Nice waiting area for customers. Very thoughtful with the work on the auto service. Prices and time requirements see to be a little excessive. This is of set to some extend by thorou More

by JOHNDEEREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson

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Apr 22, 2024

Jones GMC responded

John, Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

April 05, 2024

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Employee Rating

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Nicole Thompson

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Apr 08, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

April 03, 2024

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Employee Rating

Was there to get a tire repaired for over an hour - not happy about that!!!! More

by ALLOWKAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 03, 2024

Jones GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and you can call (731) 925-4923 and ask for Starla Shaw. Thank you again for your input, and we hope to hear from you soon. Jones GMC Management Team

March 29, 2024

Dealership Rating
Employee Rating

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

Helpful
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Mar 30, 2024

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

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