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Jones GMC
Savannah, TN
401 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 401 reviews
March 23, 2024
Wes was great to work with on purchasing our new GMC . I would highly recommend him. I would highly recommend him. More
by Terrain
March 21, 2024
Great service and very friendly! The service was great and Nicole is awesome! The service department diagnosed my check engine light and fixed it in a timely manner. Everyone was ver The service was great and Nicole is awesome! The service department diagnosed my check engine light and fixed it in a timely manner. Everyone was very friendly and took great care of me and my Cadillac! More
by ALEXANDRADEVLIN
Employees Worked With
Nicole
March 21, 2024
Nicole in service is always my go-to for questions or concerns about my vehicle. She is excellent! concerns about my vehicle. She is excellent! More
by ACOLLINS9052
Verified CustomerEmployees Worked With
March 20, 2024
Very pleased as always. I've done business with them in past years and they are always courteous and friendly. They will try to work with you if you let them. Thanks. I've done business with them in past years and they are always courteous and friendly. They will try to work with you if you let them. Thanks. More
by mudcat_38357
Employees Worked With
Other Employees :
Romeo
March 19, 2024
Everyone at the Dealership was courteous and friendly. Would highly recommend them. Thank you again. Would highly recommend them. Thank you again. More
by Mr. Rob
March 16, 2024
Love all those girls in the service department always taking care of me and my truck. taking care of me and my truck. More
by Luma
March 15, 2024
I was very pleased with how friendly and helpful the service was I will be using Jones again. service was I will be using Jones again. More
by Cindymhicks76cindy
March 09, 2024
Did not look at my car until a week after my scheduled appointment. Also left multiple messages without getting a returned call. appointment. Also left multiple messages without getting a returned call. More
by Lcm
Employees Worked With
March 08, 2024
Terrible company! Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great" forever warranty, then the LoJack app that was an added cost on the total, plus a one year seat warranty I did not ask for. When asked if I could not add the forever warranty on the vehicle, they said no. Then I had the general manager call me and tell me the warranty was great and it would even cover a tire that blew out if that happened, which I knew better then to believe him on that. At that point, I should have told them I did not want the vehicle because of the amount of lies they told me just to get me to buy it. The last thing, which this is just minor but, when you spend 52,000 on a vehicle you would expect they would put a front license plate holder on it because my state requires us to have front license plates. They did not, nor after the multiple calls and request ever get me one. I kept getting the run around. I would not ever recommend someone to buy from this company. The lies from the general manager were comical and I should have just parted ways there. More
by pschwen1985
