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Jones GMC

Savannah, TN

4.6
401 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 401 reviews

April 03, 2024

The salesperson was fine. The finance person appeared to be in a hurry once I notified her that I was not interested in added protection. More

by tcbvol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Jones GMC responded

We do not like to see anything less than a five star experience. Please message us your contact information so we can fix this or please reach out to our team at (731) 925-4923. We will make sure to follow up. Jones GMC Management Team

April 03, 2024

Was there to get a tire repaired for over an hour - not happy about that!!!! More

by ALLOWKAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Jones GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and you can call (731) 925-4923 and ask for Starla Shaw. Thank you again for your input, and we hope to hear from you soon. Jones GMC Management Team

March 31, 2024

Extremely easy and painless process. Got exactly what I was looking for. Will buy from Jones GMC again! More

by carnold1
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
March 30, 2024

Very patient unrushed assistance to find the right vehicle! No high pressure A great experience More

by docmhs
Recommend Dealer
Yes
Employees Worked With
Tori Sweat !
Mar 31, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

March 30, 2024

Nicole always knows her customers and greets them with a smile! She is very attentive to your needs from start to finish! Could not ask to be treated any better! More

by docmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

March 29, 2024

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

March 28, 2024

This dealership is very nice, understood what I needed and got it done. Nicole did a great job and helped me out. More

by wileysbunnybarn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC; we look forward to having you as one of our valued customers for many more years! Jones GMC Management Team

March 27, 2024

Greeted with a smile and service was quick and check out very satisfactory. Will definitely continue to get all my services there More

by KPJACKSON
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Jul 06, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 25, 2024

Our sales experience with Tori was exceptional. She possessed a great deal of knowledge regarding the GMC truck that I purchased and answered all questions superbly. Tori made us feel at ease and More

by awalls2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Jones GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Tori and our team here at Jones GMC are glad to have you as a customer. Jones GMC Management Team

March 23, 2024

Very good. Staff members described what will be done, how long I would be there and cost. Also ask me about other things like tire rotation. Also directed me to More

by jf.cooper
Recommend Dealer
Yes
Employees Worked With
Staff at shop car entry area.
Mar 24, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

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