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Jones GMC

Savannah, TN

4.6
401 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 401 reviews

April 21, 2024

Everyone was great Kelsey as well as chris was outstanding i chose a great place More

by Tadarowb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Kelsey and Chris were able to help, and we hope to see you again! Jones GMC Management Team

Apr 22, 2024 -

Tadarowb responded

Most definitely

April 19, 2024

The service department was very professional and efficient , the multiple task to my truck was completed in a few hours. More

by pdubose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Jones GMC Management Team

April 18, 2024

The staff is always very friendly and helpful. They are willing to help and answer any questions we have. More

by harleynelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

April 18, 2024

An Added $1400 *Forever Warranty* AND $700 Doc fee. It is *a given* that most dealerships are shady, but a few will try to correct a wrong. Jones GMC is not one of the “Do Right” dealerships. I purcha More

by gregg_burrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wes Cummins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Jones GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Starla Shaw Jones GMC Management Team (731) 925-4923

April 14, 2024

Very friendly and quick turn around time on our oil change! Nice customer service! Thanks for the help! More

by BRANDIRAWLS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

April 12, 2024

The service department at Jones is top notch! They always get me in and out quickly. More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

April 10, 2024

Very easy to work with. Not pushy, but very informative. I highly recommend using this dealership. More

by SDGRIFFIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

April 09, 2024

I can’t say enough good things about Jones GMC Dealership. I reside in Hammond Louisiana and had to make an 8 hour drive to get there and the sales team made the experience enjoyable. Starting wit More

by bksgtmaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeeAnn Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha in Finance.
Apr 09, 2024 -

Jones GMC responded

Bruce and Nancy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Carla, Samantha, LeeAnn, and Will here at Jones GMC are glad to have you as a customer. Jones GMC Management Team

April 07, 2024

Took our truck for service. The service department was fast and efficient. Has a nice waiting room with bottled water and coffee. More

by LISABAKER5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jones GMC responded

Thank you, Lisa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC! Jones GMC Management Team

April 05, 2024

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

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