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Jones GMC

Savannah, TN

4.6
402 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 402 reviews

June 20, 2024

Excellent service and quick. Nothing worse than to wait all day for servicing a vehicle and there I was in and out within an hour and half. Keep up the great work! More

by Kyle.barker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

June 20, 2024

This was our 2nd time to do business with Jones. Kelan Davison has been our salesman both times and he is the best! We appreciate the work they put in to make you happy with your purchase and we esp More

by amber_nelms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

June 20, 2024

Excellent service performed in a timely manner. Individuals were most respectful. Made you feel like everyone was focused on me. Nice bathrooms and good seating available in waiting area.I plan to More

by GBARBER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

June 19, 2024

Very helpful and pleased with the service I received. Nicole and Spencer made the experience great More

by SNKEYMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

June 19, 2024

Always greeted by name and treated like family on each visit for service on my vehicle. More

by David Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

June 16, 2024

The entire experience was great. Kelon was very helpful and attentive. Samantha was excellent and helpful going through the paperwork. More

by gregaseaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Devlin
Jun 17, 2024 -

Jones GMC responded

Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that Keelan was able to assist you and that you had such a positive experience. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:55 PM Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that Keelan was able to assist you and that you had such a positive experience. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:55 PM Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that Keelan was able to assist you and that you had such a positive experience. Jones GMC Management Team

June 16, 2024

Service was very good. Salesman wasn’t too pushy but was extremely knowledgeable about the vehicle I was purchasing. More

by rshirley3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones GMC are glad to have you as a customer. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:54 PM Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones GMC are glad to have you as a customer. Jones GMC Management Team

June 15, 2024

I bought a 2019 truck. Wrote a check for it so it’s payed off. They owe me 2000 as the check I got was over the amount. They can’t tell me when a check will be mailed out. More

by TMP.SKNIGHTEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wes Cummins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jones GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Starla Shaw Jones GMC Management Team (731) 925-4923

June 15, 2024

Never again will we buy anything from them they wasn’t willing to help when they could have and was very rude do not go there More

by ASHLEY.KIGHT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Jetton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jones GMC responded

Ashley, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw. Starla Shaw Jones GMC Management Team (731) 925-4923

June 15, 2024

The service dept. Did good job on changing oil & others services. They picked up my car & returned in timely manner! More

by MARVY4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Shelton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:40 AM Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

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