Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
We had been searching for a used vehicle for my 16 year old son (first car) for a few months. I was pretty surprised that not one dealer that visited followed-up with us (visited about 7-8 dealerships). old son (first car) for a few months. I was pretty surprised that not one dealer that visited followed-up with us (visited about 7-8 dealerships). That is, until we met Conly. He was very helpful in searching his used car inventory, even brought out a vehicle that he thought my son might like. He then followed-up with us by letter and phone calls. As I continued to search online for a vehicle, I found one that was a possibility at Jones the following week. I called Conly since he was so responsive, and he had the car ready for us to look at - a car which we purchased. The only negative feedback would be that even though we were paying cash for the car, we had to wait hours to see the finance man. I would highly recommend Conly to my family/friends and would purchase a car from him again, or when I am ready to trade in my Toyota Solara. More
Very pleased with the over-all experience throughout the whole process. Everyone at the dealership was great to deal with. Would definetly recommend. 2012 Rubicon. whole process. Everyone at the dealership was great to deal with. Would definetly recommend. 2012 Rubicon. More
This was my first experience buying from a dealer, so I was a little skeptical coming in. Conly was very helpful and straightforward with me, which made the buying process less painful than I had expected. was a little skeptical coming in. Conly was very helpful and straightforward with me, which made the buying process less painful than I had expected. The only complaint I have is the amount of time I spent waiting around waiting to talk to the necessary people after agreeing to buy. I was at the dealership for a little over 5 hours, and I don't think it should have taken that long. Overall though my experience was a good one and I am satisfied with my purchase so far. More
The overall friendliness and customer service is as good as I have ever had at any dealership. Also, I found them to be very willing to work with me on price and I feel I got a very good price. They met eve as I have ever had at any dealership. Also, I found them to be very willing to work with me on price and I feel I got a very good price. They met every promise the gave me and the overall experience was excellent. I highly recommend them. More
I researched a 2012 Jeep wrangler on the internet and was contacted by Diane. we set up an appointment and then I met Conly. From the start Conly was right on helping me. Asking what my needs were and sugges contacted by Diane. we set up an appointment and then I met Conly. From the start Conly was right on helping me. Asking what my needs were and suggesting a Wrangler Sport. I had some preconceived ideas of what I wanted that would not have suited my needs, this is my first jeep. Conly explained the options and what they were for, changing my ideas for the better. At first I did not like the color of the Jeep he brought out but after a few days driving and looking at it I now love it. Diane's internet pricing is fantastic even tho the sales manager was not happy with the deal it went through. Jones Junction is a huge dealership but the people there will treat you like old friends. I keep a vehicle for a long time my last truck was 15 years but rest assured when I need my next one I will look up Conly and Diane. I am apologetic to the other members of the team that I do not remember their names. Thank you all even the unhappy sales manager. More
We are tough customers. We are always trying to get the best deal. We worked with Conly. He was VERY patient with us and never made us feel rushed. He helped us find the right jeep at the price we we aimi best deal. We worked with Conly. He was VERY patient with us and never made us feel rushed. He helped us find the right jeep at the price we we aiming for. We are truly enjoying our new jeep. More
Buying a new car from Jones Chrysler, Dodge, and Jeep was an awesome experience! Once approacching the car lot I was not immediately surrounded by carsales men,which was very nice! This gave me a few minutes an awesome experience! Once approacching the car lot I was not immediately surrounded by carsales men,which was very nice! This gave me a few minutes to look around before asking any questions. A few short minutes after approaching the lot and having time to look around a youg salesman (ON HIS VERY FIRST DAY) named Shawn Tulley approached me and instantly began being a HUGE help with finding exactly the right car for me! He was VERY polite and informative and any question that he was not 100% sure of the answer he made sure to ask somebody with more experience. Shawn was there if I had any questions threw the whole car buying process and was extremely helpful! Once I found out that this would be his very first car sales I was very impressed with his knowledge and helpfulness with buying which was my first new car! At the end of the day I bought a brand new 2011 Jeep Compass and I could not be happier! Everyone at Jones is extremely friendly and helpful! My only complaint on the new car is that it eats a lot more gas then my old honda civic :) which I guess thats to be expected! I would highly recommend Jones Junction to friends and family!!! Thank you to everyone at Jones Junction for making my first car buy experiance a VERYY VERRYY pleasant one!! And a special thanks to Shawn Tulley for ALL of your help!!! More
I really liked the warrenties available with the van. The staff was friendly and helpful. My only comment is the whole process took too long - we were there almost 4 hours. (We came in knowing exactly wh The staff was friendly and helpful. My only comment is the whole process took too long - we were there almost 4 hours. (We came in knowing exactly which van we wanted to look at) More
I brought in my Jeep Liberty Renegade in after work because the rear passenger window was down and it wouldn't go up so Gary Millay was nice enough and squeezed me in to get it fixed. Turns out it was because the rear passenger window was down and it wouldn't go up so Gary Millay was nice enough and squeezed me in to get it fixed. Turns out it was the Regulator for the window that was busted so that got fix. Then before I left Gary mention that Chrysler has extended warranties for the Jeep Liberty Renegade model and that I should call them to see if I can get one and maybe they could reimburse me for the one that I already paid for since this seems to be a common issue on Jeep Liberty's. So thank you Gary and Jones Chrysler Dodge Jeep technicians. More