Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
Gary took care of getting the warranty stuff straightened out, finished the car in a timely manner and the communication from him was excellent during the process A+++++++++++++++++++ out, finished the car in a timely manner and the communication from him was excellent during the process A+++++++++++++++++++ More
Gary is always the one I deal with when I come in for service. He is very helpful and I never feel pressured. I live in PA and he is always willing to get me a car to take home so I don't have to wait a service. He is very helpful and I never feel pressured. I live in PA and he is always willing to get me a car to take home so I don't have to wait at the shop. He gives great recommendations on service and is always willing to work with me on scheduling service appointments. Kristen Wolfe Fawn Grove, PA More
Gary Millay is the best service representative I have ever known. He is always ready and able to answer all of my silly questions and to find an answer for all of my Van problems. As an example-- my Tire ever known. He is always ready and able to answer all of my silly questions and to find an answer for all of my Van problems. As an example-- my Tire Pressure Light was on all of the time, Gary was able to get the Tire Pressue Sensor that was bad and have it replaced. I always follow his advice when I take my Van in for it's 3000 mile check up. I have had much less trouble with my Van then any other auto I have ever owned. More
I would recommend this dealership because they are very helpful Gary Millay got my vehicle in for an oil change on a timely basis Gary walked out to my vehicle to check to see that everything was done prop helpful Gary Millay got my vehicle in for an oil change on a timely basis Gary walked out to my vehicle to check to see that everything was done properly when completed Gary was excellent to do business with I highly recommend Gary Millay when visiting the service department More
Having a problem with front brakes on my wife's Town and Country. I talked to Gary who immediately made room for me the next day to have the vehicle inspected and repair if necessary. Vehicle brakes were re Country. I talked to Gary who immediately made room for me the next day to have the vehicle inspected and repair if necessary. Vehicle brakes were repaired. Gary attention to my needs were fantastic. Kept me posted on repairs. His professionalism is super. He takes the extra step to ensure superior customer service. He is an asset to Jones.Thanks Gary More
John was very nice. He made us feel very comfortable. He was very friendly and worked with us to a achieve a payment that was afforable for us. We will recommend him to other people. was very friendly and worked with us to a achieve a payment that was afforable for us. We will recommend him to other people. More
I have my 3 vehicles serviced at Jones for several years now & bought my last vehicle at Jones. The service is very good & professional. I only buy from Jones because of 2 reasons, the service department & now & bought my last vehicle at Jones. The service is very good & professional. I only buy from Jones because of 2 reasons, the service department & the Jones for a lifetime which is offered on any vehicle sold. I feel that Gary Millay is very articulate about customer service & I will continue to buy & have service done at Jones, Thanks, Charlie Fitzpatrick More
I went to this dealer to purchase a bed cover for my Dodge RAM and was quite surprised to once again come into contact with Gary Millay who was the service manager at a previous dealer where I had purch Dodge RAM and was quite surprised to once again come into contact with Gary Millay who was the service manager at a previous dealer where I had purchased my first Dodge Ram. Gary was very much a professional and told me there was a recall on my truck (rear diff) and said they could take care of that as well as install my new bed cover. I was completely finished within 3 hours and am very much satisfied with the service and friendliness of all who I came in contact with during my visit. I highly recommend this dealership for all service work and will purchase my next vehicle from them. More
Jones is very customer-service oriented. I dropped off the car at the dealership and they took me home and picked me up when the repair was completed. Repair took less than 24 hours. Before Mr. Millay ca the car at the dealership and they took me home and picked me up when the repair was completed. Repair took less than 24 hours. Before Mr. Millay called to notify me of the successful repair, he had the car washed. All the personnel at Jones are always friendly and for those who wait for service work to be completed, there is always coffee in the waiting area and at lunch time hot dogs are served. My granddaughter also enjoyed the free popcorn. The only reason I gave a rating of just "OK" for the price is because I feel a charge $26.17 for shop supplies is excessive. The repair was for a power window motor and regulator. More
We have always been satisfied with the excellent service provided by Gary Millay. He is courteous and efficient and always tries to get us in for service especially if we have an emergency. We highly reco provided by Gary Millay. He is courteous and efficient and always tries to get us in for service especially if we have an emergency. We highly recommend him to any one who is looking for a reliable service rep. More