Jones Chrysler Dodge Jeep RAM

My family and I have been buying cars from Jones Junction for numerous years. Recently I bought a new 2013 Wrangler Unlimited from Chris Gill. Both Chris and the other employees at Jones were very informativ for numerous years. Recently I bought a new 2013 Wrangler Unlimited from Chris Gill. Both Chris and the other employees at Jones were very informative and helpful in finding me the perfect car. The service that was provided there was excellent and I am very thankful for all their help. I recommend buying a car at Jones or even having your car serviced there. It is an extremely friendly and helpful car business. More

This is the 3rd car that we have purchased from Jones, and we have been satisfied each and every time. Mrs. Brooks was an attentive saleswoman, and did everything to ensure that our experience was as smo and we have been satisfied each and every time. Mrs. Brooks was an attentive saleswoman, and did everything to ensure that our experience was as smooth as possible. I have had 3 good experiences, and would reccomend this dealership to any friend. More

Joshua Schlossnagle was the best sales rep I have ever had and I have brought several cars in the past. I also had many dealers contact me this weekend on purchasing a car and even though I was unable to had and I have brought several cars in the past. I also had many dealers contact me this weekend on purchasing a car and even though I was unable to get financed on the car I wanted Josh made my experience so great and stress free that I only wanted to purchase a car through Jones. I will continue to do business with Jones and I will also send other buyers your way. Thank you for the great experience. Josh was the best!!! :-) More

John went way above what he needed to do to get the transaction completed. I called John a few weeks ago to let him know which vehicle I was looking for and he contacted me as soon as it came in and c transaction completed. I called John a few weeks ago to let him know which vehicle I was looking for and he contacted me as soon as it came in and came up to the ranch to look at the vehicle I wanted to trade in. He made the entire transaction seamless. More

My Husband and I both bought vehicles from Josh, he was very helpful and friendly and took the time to answer all our questions without being pushy. He also took time after our purchases to answer other qu very helpful and friendly and took the time to answer all our questions without being pushy. He also took time after our purchases to answer other questions we had. More

I have bought a car at Jones Subaru and had a great experience. Recommended Jones Chrysler to my mother in law. Was told that I would get a 100 referral bonus. Over a month later, no check. Have been t experience. Recommended Jones Chrysler to my mother in law. Was told that I would get a 100 referral bonus. Over a month later, no check. Have been told: 1. check is in the mail. 2. come back to dealership. have been there 3 times and called 4. 3. told them i would call attorney general. told"you have to do what you have to do" Wow. for 100.00, a 19k purchase. They didnt have to do any work. They have pens promoting referral policy. It is a joke. Will be contacting BBB and attorney general. I buy a car every year, will not send anyone to Jones ever again. More

I would caution anyone looking to purchase a new vehicle or have repairs done at the body shop. I will tell you about some key issues I experienced. During the sale of the vehicle I upset the salesman becua or have repairs done at the body shop. I will tell you about some key issues I experienced. During the sale of the vehicle I upset the salesman becuase I questioned why the paperwork was not finalized (after waiting 3 hours) we told him I would just come back at another time to pick up the vehicle and sign the documents. The individual argued with me a little and then stood up and yelled at his sales associate (he used foul language)and threw a lemon pie at the front desk of the sales area (I should of walked out the door). It sure got everyones attention real quick. The day was a drag and I'm pretty sure I was ripped off, and overall was treated poorly but I'm the idiot that signed the paperwork. A few months and 3000 miles after the purchase the town sweeper side swiped my new Jeep causing significant damage. I was hesitant but thought "Jones for a Lifetime" so I'll have them perform the work because were "lifetime" partners with this vehicle... Big mess up... No calls from the body shop at all until I received a email asking for high scores on the survey... I thought this is weird.. I emailed them back and asked what they did.. 30 seconds later they found my phone number... We discussed the repairs and I determined the fenders were not replaced and the wheel was not replaced... I kindly asked why? The individual responded it "cleaned up". I asked how when material was removed... He then called the insurance company and a second visit was scheduled to review the damage.. The associate called back and said denied by the insurance company. I called the insurance agent and the appraiser said the associate at Jones felt the damage was not caused by the accident... Hmm.. Anyone know what the widest part of a Jeep is?? The fenders and wheels... So if its a side swipe what gets hit? They truely acted like they worked for the Insurance company. And after 2 months of fighting I accepted the vehicle.. To finalize everything I just spoke with the associate today from Jones about final payment and some workmanship / quality issues that the Jeep needed. I started to discuss the white body filler dust on the visors and noticed he was not interested in talking about that.. So the dust all over the roll cage, and top cover, under the seats, the painted door seal, the piece of tape that was painted over on the door... I was also going to tell him about the rubber seals that they re-installed and how far off the alignment is... the door handle is not like the others and overall it looks like crap and leaks air.. But they don't care to listen.. there just focused on moving onto the next "Jones for a Lifetime" customer.. oh well again I'm the idiot that trusted them. I'm only telling my story and hope you approach this facility with caution and with your guard up... More

Jack went above and beyond to help me find the exact car that I wanted. He found the car and I had it in less than a week of talking to him. I love the car! Amazing service. that I wanted. He found the car and I had it in less than a week of talking to him. I love the car! Amazing service. More

I had a great experience buying a new Jeep wrangler on March 10th 2012, I was very pleased with everything,price, interaction with staff and the proffesonalism of the dealership. Conly DeBord was our sale March 10th 2012, I was very pleased with everything,price, interaction with staff and the proffesonalism of the dealership. Conly DeBord was our sales associate and made the whole process very easy and enjoyable,he was very knowledgable about the vehicle and explained everything to me in great detail he made everybody elses job easier. I love my new purchase and would recommend Jones to everybody and ask for Conly DeBord you wont go wrong More

I was making several inquiries recently on purchasing a new 2012 Dodge Challenger. I had a 2008 Dodge Ram pickup I was wanting to trade towards the new vehicle. So as I was making inquiries and comparisi new 2012 Dodge Challenger. I had a 2008 Dodge Ram pickup I was wanting to trade towards the new vehicle. So as I was making inquiries and comparisions as to what my trade would be worth I decided I would make an appointment to have them take a look at my vehicle. Well, the person I spoke with on the phone His name was Mike (said his friends called him Big Mike), made an appointment to visit his facility on a Friday at 3pm before christmas This was a Monday. Got off the phone looking forward to some more comparision shopping on what my trade is worth. Tuesday comes, I get a phone call from dealership (800 number) left message inquiring about my experience with them. What experience??? They called me no less than 10 times in the next 3 days. Talk about high pressure sales.... In the meantime I made a purchase as I got a incredible offer on my trade from another dealership who was within 10 miles of my residence while Jones was 30 miles away and the dealership I dealt with called me 1 time in 3 days compared to the several annoying calls and hang ups from Jones. So Friday comes along and I debated whether to cancel my afternoon appointment since I was driving my new car. I decided I would contact the salesman (Big Mike) and told him sorry I need to cancel my appointment with him. He immediately asked when I would want to reschedule.... I said about a year or so as I was not inclined to inform him I purchased something already. He immediately gave me attitude and I came out and said sorry, I got a deal I could not refuse.... and his comment was thanks for nuthin and hung up on me. Way to go ace!!! extreme professionalism from these people. Fast forward 5 more days to Christmas Eve... got 3 phone calls and one said do you want to take a survey.... LMAO I informed them I would like for them to immediately stop calling me as I have never set foot in their facility and they really do not want me to give a review.... so I get on the phone with the manager and tell him to stop calling... he says they are just doing thier job and following up on things... I was none to kind at this time as getting harrassing calls 3-5 times a day on my cell phone was not imo professional and following up on things and that they need to immediately stop calling me immediately or I will report them for harrasment as I had records of the calls... Well, something must have clicked as the calls stopped that day. So buyer beware and if you want high pressure sales tactics and Harassing phone calls be careful what numbers you give to them. Due to these tactics I do not think I shall endeavor to do business with them in the future. More