Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
Everyone at Jones was very nice my car works and runs great I love that I can get free oil changes and carwashes for a lifetime and the lot is nice and easy to get around. I had a great experience with great I love that I can get free oil changes and carwashes for a lifetime and the lot is nice and easy to get around. I had a great experience with Jones and the people that work there. I am definitly going to go back there to gey my cars in the future. More
I had been searching online and at local dealerships for a while trying to find a Jeep Wrangler that I could afford. I finally found one at Jones and called that day to make sure it was still available. Dia a while trying to find a Jeep Wrangler that I could afford. I finally found one at Jones and called that day to make sure it was still available. Diane was very helpful on the phone and put me right into the system so I could get the online price of the vehicle. I drove an hour out to Jones to look at the Jeep the next day. I was greeted as soon as I walked in the door and Andrew was awaiting my arrival. He already had the Wrangler I was interested in parked right out front ready for a test drive. Andrew and Bo helped me so much during the buying process and did their best to get me a payment I was confortable with. I was surprised and excited to learn all the amazing services that Jones offers their customers. I drove home in my Jeep Wrangler that night and the next day was already recommending Jones to a family member looking to purchase a new vehicle. More
While shopping for a new vehicle I found that the employees of Jones were very pleasant. While at others dealers I felt as if I were being rushed or they didn’t care if I liked the vehicle or if it w employees of Jones were very pleasant. While at others dealers I felt as if I were being rushed or they didn’t care if I liked the vehicle or if it would suite my needs. Calvin seemed as if he really cared about my daily routine, my long drive and hauling the kids around. He provided information on every vehicle with confidence, he didn’t hesitate when asked questions (and boy do I ask a lot of questions),Which helped me greatly on making my decision. Throughout the process he was very attentive, he never left me sitting wondering what was going to happen next. Since this was my first time buying I had no idea what was going on, he carefully explained everything so that I would have a better understanding of what was going on. My overall experience was wonderful. I would highly recommend this dealership (and Calvin too!) to my friends and family. More
This was my best experience at any dealership BY FAR!!! We were in and out in NO TIME!! Every question was answered and we left VERY SATISFIED!!! My Husband and I LOVE, LOVE, LOVED the two gentlemen that h We were in and out in NO TIME!! Every question was answered and we left VERY SATISFIED!!! My Husband and I LOVE, LOVE, LOVED the two gentlemen that helped us and since have sent my brother and other friends and family to share in our great experience in buying from Jones!! Mr. Solle not only had a great sense of humor but a great knowledge for car's, that made our car buying experience much easier!! We will definitly return for our future car purchases!! Thankyou!! Thank's!!! The Miller's More
I had car trouble on my way to work. I made it to Jones and walked into the service department. I was greeted instantly by helpful, friendly people all around. Gary was great. He listened to waht was go and walked into the service department. I was greeted instantly by helpful, friendly people all around. Gary was great. He listened to waht was going on with the car and told me they would take care of it. I asked them to change the oil while it was here. I needed a car to get to work and he instantly coordinated it for me. the mechanic came out and talked to me about what was wrong with the car and what they were going to do to fix it. The called me when it was finished, around the exact time they told me. When I returned for my car, it was repaired and they gave me a discount on the oil change. They helped me put my things back in my car and sent me on my way. i was in and out of there without feeling like I was being pushed out the door. I will have my car serviced here for sure! More
We were very pleased with our experience at Jones Chrysler. The sales person was extremely nice, as well as the sales manager that we dealt with. They made us feel very comfortable and no pressure. Chrysler. The sales person was extremely nice, as well as the sales manager that we dealt with. They made us feel very comfortable and no pressure. We drove 48 miles to take a look at a Chrysler Sebring they had and were very pleased that did. More
Our visit to Jones was completely unplanned. We had test driven a Dodge Grand Caravan at another dealership and while we liked the car, we had a horrible experience with the dealership and the salesman. Whi driven a Dodge Grand Caravan at another dealership and while we liked the car, we had a horrible experience with the dealership and the salesman. While driving home, we saw Jones and decided to stop. Andrew basically met us at the door and walked us through everything we needed. He spent a lot of time with us on Saturday and after leaving Jones, we decided that we not only liked the Dodge Grand Caravan as a potential new family vehicle - but we also decided that we wanted to do business with Andrew McFall and the Jones Junction Family. As a mother of three young children (4 years, 2 years and 2 weeks), one of the major selling points for me was the pick up and delivery of your vehicle when it needs a service appointment. While things like manicures are nice for some, coming to pick up my car when it needs an oil change is a service that I think would benefit anyone in my situation. As a woman, I appreciated the way Andrew spoke to me. We had been to two other dealerships on Saturday (January 15th) and both of men we met with took the time to show me the vanity mirror. Andrew started all three of our test drives with a look under the hood. There was no discussion about a vanity mirror. No talk about how the radio works. I truly appreciate Andrew and the way he handled both of our encounters. He "sized us up" and worked specifically with our needs, wants and personalities. He didn't push us or pressure us in any way - and that is the main reason why he got the sale. More
I recently purchased a 2008 Jeep Commander from Jones I recently purchased a 2008 Jeep Commander from Jones Junction. From the first day, I walked into the dealership, to just get some information, no I recently purchased a 2008 Jeep Commander from Jones Junction. From the first day, I walked into the dealership, to just get some information, not to buy a vehicle, I was very impressed. My wife and I met with Andrew McFall. He is very professional and knowledgeable about the vehicles sold at Jones Junction. He did not pressure us into buying a vehicle, just gave us the information that we needed. We left and went looking at other dealers for the Jeep product we were interested in. A day later, my wife returned to Jones Junction and test drove the 2008 Commander. She loved the way it drove. I came and drove it a day after. Andrew pulled the vehicle out to the front of the building and gave us a wonderful presentation of all aspects of this vehicle. pointing out alot of things I did not know about it. We test drove it and found it to be a very sound and nice driving vehicle with all the features we were looking for. Then we test drove a Jeep Liberty. Andrew did the same presentation on this vehicle as he did on the Commander. I mention this because I have never had a Car salesman show a vehicle to me like Andrew has. We did not like the Liberty as well as the Commander. To end the story, the dealing part of the purchase went just as well. I was able to get the vehicle as I wanted. I will recommend Andrew and Jones Junction to anyone buying a vehicle. More
Paul was very professional, courteous and willing to discuss all our needs. He explained everything perfectly and was very enjoyable to deal with. We did not know that our warranty had expired and Pau discuss all our needs. He explained everything perfectly and was very enjoyable to deal with. We did not know that our warranty had expired and Paul called Chrysler to confirm it and was able to get us an extra free oil change due to the low mileage on our truck. Thank you Paul! More
I own '04 Jeep Overland and recently took it in for service at Jones. Both, Steve Martin, service mgr., and recently hired Paul Thomas, service advisor, promptly greeted me upon my arrival and thorough service at Jones. Both, Steve Martin, service mgr., and recently hired Paul Thomas, service advisor, promptly greeted me upon my arrival and thoroughly reviewed the maintenance requirements with me. Both Steve and Paul, were very knowledgeable and professional in handling my service needs. I left with a very confident feeling that the work performed was truly needed and knowledge that it was well coordinated with the service technician. It was one of those positive experiences that does not occur to often these days. In short...the Right Things Were Done Right the FIRST TIME. MY thanks to Steve & Paul...they certainly are major assets to the Jeep Service Dept. @ Jones. More