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Jones Chrysler Dodge Jeep RAM

Bel Air, MD

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311 Reviews

1510 Bel Air Rd

Bel Air, MD

21014

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311 Reviews of Jones Chrysler Dodge Jeep RAM

January 27, 2011

My experience at Jones Junction Dodge was excellent. Made appointment with Calvin Reed and I got there a little early to check out inventory. Sure enough Calvin was in the lot at the same time and is where w More

by merc1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Reed , Jim Bishop, Calvin Reed
January 27, 2011

I stopped by looking at the Dodge Calibers. Calvin was my salesperson. He know a lot about the different trim levels and equipment. He answered all of my questions, and never treated me "like a girl." More

by mopargirl79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Reed, Calvin Reed
January 23, 2011

I have never had my car serviced by any place other than Jones Junction. I have been in some form of the auto industry for 47 years, and in customer service for the last 35, and I know good service when I g More

by Allstate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Mitzel, Dawn Mitzel
Jan 24, 2011 -

Jones Chrysler Dodge Jeep RAM responded

Mr. Botts, We would like to thank you for taking the time to share your experience with Jones on DealerRater. We are proud to be able provide our customers with such a high level of customer service. Hope to see you at our weekend cookouts when the weather warms up!! Thank you, Jones Chrysler Jeep Dodge

January 21, 2011

I accompanied someone that was purchasing a vehicle and was very impressed with the service received at this dealership. Andrew was extremely friendly and really took the time to understand what it was th More

by mm83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew McFall, Bo Solle, Andrew McFall
January 21, 2011

I went to 4 dealers Thompson,Adams,Keene and Jones...I bought a used truck in 2009...From Jones ....what I was most impressed with was the follow up your sales person Kim Wilkins she was very professiona More

by frankgargiulo37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wilkins, Kim Wilkins
Jan 21, 2011 -

Jones Chrysler Dodge Jeep RAM responded

Frank, Thank you for taking the time to share your recent Jones Chrysler, Jeep, Dodge purchase experience. We are pleased to hear that Kim was able to provide you such a high level of customer service. We look forward to seeing you for your first scheduled service appointment! Thank you, Rachael LaMacchia Jones Chrysler Jeep Dodge 410-879-6400

January 20, 2011

Mike Bauer was a great person to deal with. He was professional,courteous, friendly, and efficient. If I ever have a need to require more auto body work I would hope to be able to deal with him again More

by Shirley Brady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bauer, Great to deal with!, Mike Bauer
January 20, 2011

My visit this morning was very timely. I was greeted by friendly employees and the w ork was completed on a timely basis. The free car wash and coffee were appreciated.I Will continue to have my regular m More

by jgrigdesby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Mitzel, 0909, Dawn Mitzel
January 19, 2011

I have visited this dealership a few times and have been very pleased with the work on my vehicle and the customer service. They are very prompt and you don't have to wait for your appointment. My Service More

by cathybbh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Millay, Gary Millay
January 19, 2011

Buying my new Truck from Jones Dodge was the best experience I've ever had purchasing a vehicle. They gave me the price that I wanted and they were very professional. I have already had two family me More

by richjhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Calvin, Brandon Rooney, Calvin Reed
January 19, 2011

My visit this morning was excellent. I was greeted in a friendly manner and the work was done on a timely basis while I waited. I will continue to have my regular maintenance work performed at Jones Junct More

by Bill Seccurro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mann, Jim Mann
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