Jones Chrysler Dodge Jeep RAM

We brought our 2006 GMC Yukon XL in for significant service work a day before leaving on a trip to NYC. Gary Millay did a great job of getting the SUV serviced and back on the road for this family spr service work a day before leaving on a trip to NYC. Gary Millay did a great job of getting the SUV serviced and back on the road for this family spring break get away. Many thanks Gary. I haven't rated the quality of work yet, simply because we haven't had the SUV back for more than 5 to 7 miles. However, so far so good. The SUV will get put through it's paces in the next three days, so we'll know for certain soon. I'm confident the work will be fine and we'll have trouble free travels. More

Mr. Gary Millay, Service Representative for Jones Chrysler Dodge Jeep in Fallston, Maryland, has been a long-time acquaintance from when he worked at Sturgill CDJE in Conowingo, MD. He has always wo Chrysler Dodge Jeep in Fallston, Maryland, has been a long-time acquaintance from when he worked at Sturgill CDJE in Conowingo, MD. He has always worked beyond the call of duty to satisfy our customer service needs when we brought our vehicles in for service or repair. His personality is an attribute to the company and he should be recognized as a knowledgeable and understanding asset for this dealership. Mr. Millay gives easily understandable explanations of the type of repair or parts needed and there are no surprises when we arrive to pick up our vehicle. He has always been friendly, courteous and professional in our dealings with him. I have even seen him remain calm and unflustered in the face of derogatory remarks being voiced very loudly to him by a disgruntled customer in front of other customers, even though the misunderstanding was on the part of the customer through no fault of Gary's. More

Gary and Kevin have taken care of all my trucks service Gary and Kevin have taken care of all my trucks service needs for approximately 2 years.For being a dealership the pricing has been fair.These guys f Gary and Kevin have taken care of all my trucks service needs for approximately 2 years.For being a dealership the pricing has been fair.These guys find the the problem and make short work of it;completed work has been excellent.All work has been completed on time or sooner than promised.They go out of there way to accommodate my schedule, which means a lot to me.Today they squeezed an oil change in for me on short notice even though they wer extremely busy because I told them I needed to get it done before I go on vacation. More

I've been a Jones customer for over 11 years. The service there is Phenomenal. I've have recommended this dealership to many of my friends. Gary Millary in Service and Steve Pagotto in Sales are the service there is Phenomenal. I've have recommended this dealership to many of my friends. Gary Millary in Service and Steve Pagotto in Sales are the best in the business. No one but no one services my vechile but Jones Technicial. The guys keep it running. My SVU is still running "as smooth as butter" and after 11 years I still get an oil change for $9.99. I got the repairs so that I could passed the vehicle down in my family. So while I was at the dealership I meet with Steve for my next purcchase. The Jones experience keeps getting better. Jones For A Life Time. More

This is my Third car from Jones and the Service Department is why I strongly recommend the Jones Dealership to our friends and family. Also, that is why I keep comming back to buy my cars at Jones Department is why I strongly recommend the Jones Dealership to our friends and family. Also, that is why I keep comming back to buy my cars at Jones. Gary is my Service Advisor and I have to say is the cream of the crop!! He is the BEST! More

All work that I requested was completed in a timely manner. Gary Millay was very courteous from the time I walked in Jones all the way through the service being completed. Additional problems were foun manner. Gary Millay was very courteous from the time I walked in Jones all the way through the service being completed. Additional problems were found and Gary called to tell me about it and to make sure I wanted the additional work completed then, which I ok'd. Lee Hines More

Conly was very Professional yet Personable. He was knowledgeable about the vehicles he is selling,accurate and precise. We looked at a few vehicles and he was knowledgeable about each one and demonstr knowledgeable about the vehicles he is selling,accurate and precise. We looked at a few vehicles and he was knowledgeable about each one and demonstrated. He also explained the benefits and extras that Jones provide. He covered from sales,service to the parts dept. Not only was he Professional he was Personable. I felt as if I was hanging out with a friend. He made my experience very comfortable and accepting. Thank You Conly and Jones for I had been to a few other dealers before I went to Jones and there are a few dealers out there that can get some lessons from Conly. Thank You C. Reinhardt More

I have dealt with Gary for over two years and he is always pleasant and willing to assist in any way. I have small children at home and its not always convenient to arrange transporation to drop off m always pleasant and willing to assist in any way. I have small children at home and its not always convenient to arrange transporation to drop off my vehichle for service. Jones has always been accommodating by either picking up my vehichle from home or giving me a loaner car. That speaks volumes for their "complete" customer service! I trust Gary's recommendations for when maintenance is needed or when we can hold off until next time and never feel "pushed" into doing anything I don't want to do. Gary works with you to ensure your vehichle receives the best service and you enjoy a pleasant experience. I haven't been disappointed yet! P.S. I also like receiving e-mails containing service discounts - every little bit helps! More

I have my own business and take all of my work and personal vehicles to Jones' Chrystler Dodge Jeep for repairs and maintenance. They always do a perfect job and always do only what is needed to my v personal vehicles to Jones' Chrystler Dodge Jeep for repairs and maintenance. They always do a perfect job and always do only what is needed to my vehicles. I recommend them to everyone I know, including my family. More

I was EXTREMELY pleased with the overall experience there. I had to have my remote car keys replaced & the service & friendliness was great. I even got a loaner car for the day & I didn't even buy my c there. I had to have my remote car keys replaced & the service & friendliness was great. I even got a loaner car for the day & I didn't even buy my car there. But now I certainly will go back there when it's time to get a new car. Dawn was especially helpful & friendly. More