Jones Chrysler Dodge Jeep RAM

As with anytime I need service etc., Gary Millay is helpful and informative. After not being able to get into my car because of a defective key, I called Gary at the shop who gave me a number of a tow helpful and informative. After not being able to get into my car because of a defective key, I called Gary at the shop who gave me a number of a tow company to have it towed to the shop. Gary even took time from his personal schedule to call me after hours to make sure the car was picked up with no issues. After having the car dropped at the shop Gary called me around 10:00 am the next day to explain to me what was going on an approve the costs. I was able to pick my car up that evening, even without an appointment that day. Jones was able to squeeze my car in and get it taken care of quickly. More

Although I always feel that auto dealers and auto salesman are suspect, I must admit that buying a new Jeep at Jones Junction was a pleasure. The price was reasonable and I look forward to the free salesman are suspect, I must admit that buying a new Jeep at Jones Junction was a pleasure. The price was reasonable and I look forward to the free car washes an free oil changes. Altogether I recommend Jones Junction and specifically Andrew McFall as the salesman. More

Michaela worked with us honestly and fairly from the time we walked in the door. She was totally patient as we took time to decide which vehicle we wanted to buy. She thoroughly explained all the features we walked in the door. She was totally patient as we took time to decide which vehicle we wanted to buy. She thoroughly explained all the features and options on the vehicles we were interested in and this allowed us to narrow down our choices. Once we chose a specific vehicle Michaela searched for a vehicle meeting our criteria and ultimately ordered one from the factory. She gave us updates on where our vehicle was in the manufacturing and delivery process. Michaela truly embodies the spirit of customer service. We could call her anytime with questions and she was always friendly and helpful. We would truly recommend Michaela and Jones to anyone looking to buy a Dodge/Chrysler/Jeep vehicle. More

Dawn has been my Service Writer for a while now. She is always a pleasure to deal with. I appreciate the ease of scheduling appointments and the fact that I am always out in a timely manner. Her professi always a pleasure to deal with. I appreciate the ease of scheduling appointments and the fact that I am always out in a timely manner. Her professionalism, attention to detail, willingness to keep the customer happy and friendliness keep me coming back. She is a great asset to the Jones organization. More

ANDREW McFALL: "ABOLUTELY AWESOME". ANDREW WAS POLITE, PATIENT AND KNOWLEDGEABLE ABOUT THE AUTOMOBILE WE WERE INTERESTED IN PURCHASING. HE MADE SURE EVERYTHING ON THE CAR WAS TO OUR SATISFACTION. POLITE, PATIENT AND KNOWLEDGEABLE ABOUT THE AUTOMOBILE WE WERE INTERESTED IN PURCHASING. HE MADE SURE EVERYTHING ON THE CAR WAS TO OUR SATISFACTION. THIS IS THE FIRST TIME WE HAVE SEEN A SALESMAN GO INTO THE SHOP TO HELP GET READY OUR VEHICLE FOR DELIVERY. BECUASE OF HIS KNOWLEDGE OF AUTOMOBLIES HE IS NOT AFRAID TO GET HIS HANDS DIRTY IS SATISFY THE CUSTOMER. DAWN MITZEL: DAWN IS FANSTASTIC! ENOUGH CANNOT BE SAID ABOUT HER DESIRE TO TAKE CARE OF THE CUSTOMER'S NEEDS IN THE SERVICE AREA. WHEN SHE MAKES A COMMITMENT ABOUT A VEHICLES FINISH TIME, SHE GOES OUT OF HER WAY TO SEE THAT THE WORK IS DONE ON TIME AND RIGHT THE FIRST TIME, SHORT OF DOING THE WORK HERSELF SHE DOES ANY POSSIBLE THING TO SATISFY THE CUSTOMER. HER ACTIONS ARE THOSE OF AN OWNER AND NOT THOSE OF AN EMPLOYEE. ANDREW AND DAWN MADE OUR PURCHASE OF A NEW CAR AN ENJOY EXPERINECE YOU SHOULD HAVE MORE EMPLOYEES THAT CARE AS MUCH AS THEY DO. More

Dawn Mitzel has been my service advisor for my Chrysler since she came to Jones years ago. She is the very BEST! She has outstanding knowledge of my vehicle, keen problem analysis and sound advice, b since she came to Jones years ago. She is the very BEST! She has outstanding knowledge of my vehicle, keen problem analysis and sound advice, but most importantly she cares about customer satisfaction. Jones is very fortunate to have such a dedicated employee. More

Why? The answer is I have been a Jones customer for 13 years and they have consistently provided great service across the board for 4 new vehicles and service on each of them. Along with me my wife and da years and they have consistently provided great service across the board for 4 new vehicles and service on each of them. Along with me my wife and daughters have been customers as well. Thank you. Kenneth H. Noll More

Charlie Wrencher was great to work with and I highly recommend him and the dealership. We love our Toyota and appreciate Charlie's help with the purchase of the vehicle. The financial/payment part too recommend him and the dealership. We love our Toyota and appreciate Charlie's help with the purchase of the vehicle. The financial/payment part took longer than expected, but overall it was a great experience. Thank you! More

I followed Gary from a previous dealership he's awesome and I wouldn't trust anyone else with my car! He has always made me feel like I can count on him and the work is always done to perdection and affor and I wouldn't trust anyone else with my car! He has always made me feel like I can count on him and the work is always done to perdection and affordable. Without Gary and his knowledge I don't know what me and my chrysler would do. Thanks so much Gary, you're the best! More

The drivers side power window on my 2007 dodge dokata stopped working so after work i stopped at Jones Chrysler Jeep Dodge. Italked to Gary Millay, a service writer, telling him what my problem was. He p stopped working so after work i stopped at Jones Chrysler Jeep Dodge. Italked to Gary Millay, a service writer, telling him what my problem was. He prepaired the paper work and i signed it,and he showed the waiting room to me saying it shouldn't be to long. In about an hour and one half he told me that my picup was ready. Mr Millay was very polite and profesional and I would recomend Jones Dodge to my friends More