Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
dawn is a great service adviser and have dealt with her many times on our 2004 chrysler and 2006 dodge vehicles.she is friendly,professional and helpful.they have always diagnosed our problems in a quick a many times on our 2004 chrysler and 2006 dodge vehicles.she is friendly,professional and helpful.they have always diagnosed our problems in a quick and efficient manner.have never had to go back for repeat service,it was fixed right the first time. More
The service was friendly, on time and complete. Additionally, suggestions were made for future service needs and preventive maintenance without pressure. He explained to me that my rear brake rotor Additionally, suggestions were made for future service needs and preventive maintenance without pressure. He explained to me that my rear brake rotors and pads would require maintenance in the near future. Always a good experience at Jones. More
Ever since I have purchased my jeep from Jones the service has been awesome. They are honset and do not pressure you into having work done that isn't needed. They have always had a rental car for me service has been awesome. They are honset and do not pressure you into having work done that isn't needed. They have always had a rental car for me and have had my work done when promised. The dealership is clean and professional. More
I have dealt with Gary at a previous Dodge dealership and now at at Jones. He has always been very accurate with his estimates and amount of time for work to be performed. The last repairs I dealt with Ger now at at Jones. He has always been very accurate with his estimates and amount of time for work to be performed. The last repairs I dealt with Gery was for my vehicle not being kept up to date with the maintenance recommendations. It is now up to date and running smoothly. Gary is a good asset for the Jones Junction. More
I was very happy with the service experience I had at Jones Dodge. I only needed an oil change and I was not talked into anything else. The service representative was Gary Millay. He was very helpful Jones Dodge. I only needed an oil change and I was not talked into anything else. The service representative was Gary Millay. He was very helpful and even gave me a coupon so that I got my oil change for half the price. He even walked me out to my car and checked the level of my oil. I will continue to do business with Jones. More
Everytime I have had to bring my car in for service Gary has always explained what needs to be done and why it has to be done. If any service work can be delayed until the next oil change he will do it. I has always explained what needs to be done and why it has to be done. If any service work can be delayed until the next oil change he will do it. I have always been given whatever discount he can possibly give me for work done. It is important to be able to have my car worked on and trust that the work has been properly completed. If I have any problem, Gary will go out of his way to make sure I am satisfied with the work. More
My rating for this visit is because of Gary. I first dealt with Gary when I first bought the truck. My mirror was broken and I went to Gary for help. He not only got my mirror repaired in a timely man dealt with Gary when I first bought the truck. My mirror was broken and I went to Gary for help. He not only got my mirror repaired in a timely manner, he helped me resolve a wheel issue that the sales person ignored. Gary is always pleasant, helpful and knowledgeable about his job. If not for Gary I would prefer to pay for oil changes. More
From the start we were thrilled with the large selection of vehicles and the location of the dealership. We were impressed with Andrew's great customer service/people skills and his knowledge about the make of vehicles and the location of the dealership. We were impressed with Andrew's great customer service/people skills and his knowledge about the make & model of the vehicle that we were interested in. He was extremely thorough & prompt in answering all of our questions throughout the process while at the same time making us feel like we were under no stress or pressure in making this purchase. With this experience & your "Jones Dealership for Life" policy we will definitely be back for future purchases and we will tell our friends & family about our wonderful treatment that we received from your staff. Thanks again Andrew & everyone else. We really really appreciate everything!! Sincerely, Matt Morris Richard & Deborah Morris More
I have been service my car with them for 2 year. free oil change and provide next oil change schedule and call me for making appt. (free coffe, hotdog, and popcorn) Mr. Gray always gives me nice smile and ki change and provide next oil change schedule and call me for making appt. (free coffe, hotdog, and popcorn) Mr. Gray always gives me nice smile and kindly expine what I should done for keeping safety car. More
From the time I arrived until the time I was ready to leave, I received exceptional service from the Service Manager, Gary Millay. He was very willing to explain all of the necessary repairs to me, and leave, I received exceptional service from the Service Manager, Gary Millay. He was very willing to explain all of the necessary repairs to me, and keep me updated on the mechanic's progress as they went along. After the necessary repairs were completed, Gary went over everything in detail and reassured me to call and return if they could help with any further needs for my Jeep. I would recommend Jones service to anyone, and I am confident if I need to return for my future service needs. Thanks Gary! More