Jones Chrysler Dodge Jeep RAM

all the people @ jones junction were very friendly & helpful from the time i was greeted on the lot until I finished the financing of my vehicle. I would recommend this dealer to my friends.jones juncti helpful from the time i was greeted on the lot until I finished the financing of my vehicle. I would recommend this dealer to my friends.jones junction for life.kermit More

Great web shopping experience as Diane managed a continuous email connection with me in a way that was not intrusive and ultra responsive when I emailed questions. I researched this vehicle for 3+ continuous email connection with me in a way that was not intrusive and ultra responsive when I emailed questions. I researched this vehicle for 3+ months and she is the one that kept connecting with me to see where I was in the decision making process while also reassuring me of best pricing and educating me about ways other dealers quote Internet prices by loading up false discounts that ultimately wouldn't remain. Bottom line with Jones is trust and client focus. And the cherry on top is their acclaimed "Jones for a lifetime" which includes free oil changes, car washes, and engine guarantee for life. More

Once again I had some issues with my 2008 Chrysler Town and Country. While overall I have been happy with my vehicle, I have experiences persistent brake problems. I bring the van in and Gary and his ser and Country. While overall I have been happy with my vehicle, I have experiences persistent brake problems. I bring the van in and Gary and his service eagerly repair the problem but so far it has repeated itself every 3-6 months. Prior to a trip to North carolina it started making noises, rumbled, and the whole van shook. gary urged me to bring it in immediately whenever I noticed it and he would have a mechanic ride along with me. As with many car problems it would come and go and it did not repeat itself again until a day and a half before my trip. As promised I pulled into the lot, approached Gary and he immediately brought out the mechanic who took a ride with me. He thought he knew the problem and thge next day they fixed it. Although Gary was leaving for vacation that day he made sure that several people including those mentione above worked to make sure the repair was handled. He even touched base with them and I to gurantee the problem was fixed. So far so good. gary Millay is a lifesaver for me your company and his values are reflected with everyone I've dealt with in the service department, including Dawn Mitzel as well as your greeters. If I had been treated as a pest or discouteously I would probably be pursuing some sort of lemon law complaint. Even if the problems reappear I trust that Gary will do everything possible to make me happy. More

The bottom line is I got the best price on the first offer which beat several other local dealers. It became obvious that going anywhere else was a waste of time when you factor in the guarantees, serv offer which beat several other local dealers. It became obvious that going anywhere else was a waste of time when you factor in the guarantees, service and great sales people. This is truly the best dealership I have ever been to. More

Tell you anything to get the sale. Then they do not do what they said. Almost cost me mone, but I happened to stop in the day after the sal and found out the did not do what they said they would and it wa what they said. Almost cost me mone, but I happened to stop in the day after the sal and found out the did not do what they said they would and it was to late to stop thing. Sales man was great., but would not trust the rest of them. Never even got a call from management about their error. First and last time. More

I have bought three GMC vehicles at this dealership and have used its service department for their repairs. I have been satisfied with the work that has been done. Dealerships tend to charge more for ser have used its service department for their repairs. I have been satisfied with the work that has been done. Dealerships tend to charge more for service than an independent mechanic but I feel more comfortable at a place I have used before. With the purchase of my last GMC, Jones provided free oil changes for life. More

As always everyone was very courteous. From the service appointment rep to the service advisor. Gary Millay the service advisor was very professional and courteous as he is always. Very attentive and k appointment rep to the service advisor. Gary Millay the service advisor was very professional and courteous as he is always. Very attentive and kept me advised of the work progress on my vehicle as I was waiting in the lounge for the car. Gary is a super credit to Jones Junction. It is a pleasure to deal with Gary. More

I bought my Yukon almost 3 yers ago and everytime I step foot into the service department Gary is always there. He is very professional, knowlegable, polite & helpful. He knows his customers by name, whic foot into the service department Gary is always there. He is very professional, knowlegable, polite & helpful. He knows his customers by name, which is amazing. He has made this a great experience so far. More

Brought my car in for Platinum Detail. Running special for the price of Gold Detail. Well worth it. Saves me time and effort. Car looks like new when done. Gary is always friendly and provides service for the price of Gold Detail. Well worth it. Saves me time and effort. Car looks like new when done. Gary is always friendly and provides service with a smile. He is very personable and does not try to oversell. Thanks Gary More

Gary Millay at Jones Jeep Service provided great customer service. He was quick to come up with an estimate for the repair and time to complete the work. He was always available by phone and answered all m service. He was quick to come up with an estimate for the repair and time to complete the work. He was always available by phone and answered all my questions. The jeep was washed before pick up. Thanks! More