Johnson Ford
Pittsfield, MA
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49 Reviews of Johnson Ford
Johnson Ford is the place to buy a Ford truck. From the showroom to driving off the lot, I had excellent and very professional service . Couldn’t be happier . From the showroom to driving off the lot, I had excellent and very professional service . Couldn’t be happier . More
Amazing service by the whole team but special thanks to Ana Peck! She worked with us to figure out the best options, and made sure we were more than happy the whole time! She’s an absolute saint and we can Ana Peck! She worked with us to figure out the best options, and made sure we were more than happy the whole time! She’s an absolute saint and we can’t recommend her enough! Thank you all!! More
Sales Team Leader Shep understood my needs, pointed me towards selections in my price range, then guided me to a successful purchase decision. Could not have asked for a more pleasant experience, dealing towards selections in my price range, then guided me to a successful purchase decision. Could not have asked for a more pleasant experience, dealing with what is usually a very stressful task. He & the team made the purchase easy, and I appreciate that. More
SERVICE DEPARTMENT IS HORRIBLE. Would recommend to anyone. Tech touching things not authorized to touch. Leaving parts off when sending the vehicle home. No responsibility taken by Would recommend to anyone. Tech touching things not authorized to touch. Leaving parts off when sending the vehicle home. No responsibility taken by manager. Thoroughly disgusted by their lack of professionalism. Exactly why nobody trusts dealerships!! More
I want to thank Brian (salesman) and all the employees that helped me return a vehicle I was not happy with and get me into a new Ford Explorer. I am so happy now. Thanks to all. Marilyn that helped me return a vehicle I was not happy with and get me into a new Ford Explorer. I am so happy now. Thanks to all. Marilyn More
Great dealership! Everyone is very knowledgeable, friendly and pleasant to work with. Would highly recommend them over any other Ford dealerships in the area. Everyone is very knowledgeable, friendly and pleasant to work with. Would highly recommend them over any other Ford dealerships in the area. More
I’ve bought two of my previous vehicles from Johnson Ford, so over the last 4 years that is the dealership I have dealt with. Out of the 4 years I’ve been going there, I have to say, I haven’t had many Ford, so over the last 4 years that is the dealership I have dealt with. Out of the 4 years I’ve been going there, I have to say, I haven’t had many issues, if any at all. I like the staff a lot, especially Travis (who is relatively new). He always goes above and beyond. Travis never forgets to call me back and goes out of his way to make sure his customers are satisfied. Travis stayed after hours on a FRIDAY to call the warranty company, instead of waiting until Monday, so I am able to get my car fixed as quick as possible. That to me is great customer service. I really love my Ford Edge that I bought at Johnson Ford, I wish it could last forever! More