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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

July 02, 2018

Good experience The salesman I dealt with, Jonathan, was very knowledgeable about the car I purchased and went out of his way to help me after the purchase. More

by PFSTOERMER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bravo, Robert Danner, Adrian Sanchez
July 02, 2018

Oh so happy I have been looking for a vehicle that I could get in and out of without my back bothering me and without my husband having to roll out of because of More

by cherie.mccormick549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor McKenzie, Adrian Sanchez
July 02, 2018

Negotiated sale over the phone This dealership offered the best price compared to competing dealerships in Dublin, Fremont, San Jose, and Stockton. Before I came in, we negotiated More

by carbuyer97531
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Bravo, Chad Svoboda, Adrian Sanchez
Jul 03, 2018 -

John L Sullivan's Roseville Kia responded

Hello and thank you for choosing John L Sullivan's Roseville Kia for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

June 30, 2018

Amazing service and prices By far the best dealership i have ever been too! Highly recommended! You will never be disappointed! I promise you! I plan to come back for any of my More

by Mojoo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez
June 29, 2018

Service Nick is the best always explains everything and keeps me updated on the time frame. So glad I can come to you guys since auto nation Mazda isn’t any g More

by doshererin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
June 28, 2018

reliable service Solid service team, service done right and on schedule always.. They kept me updated as to the status of my service and contacted me when it was ready More

by FASTMAC_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Watkins, Nick McKnight
Jun 28, 2018 -

John L Sullivan's Roseville Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

June 28, 2018

Awesone Great experience. Was unsure what I was looking for and was asked many questions and shown many options to help me make a decision. This resulted in a More

by lauramosher76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor McKenzie, Chad Svoboda, Jeff Billman
June 26, 2018

Fast and Friendly Oil Change The team at Roseville Kia are super nice and I appreciate the speedy work. They always ask if I need a ride anywhere and give me a heads when my car i More

by maree.leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Watkins, Ken Dennis, Nick McKnight, Alberto Garcia, Bret Blackburn, Cory Smalley, Rick Borja, Roman Gladilin, Paul Ella, Tim Karapinar
Jun 26, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

June 26, 2018

Fantastic experience with a great team. The experience started with Sergio via a phone call to the dealership. After my wife and I arrived we found exactly what we wanted, a great deal with More

by DEANARNOLD59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez, Chad Svoboda, Adrian Sanchez
Jun 26, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

June 26, 2018

Consummate Professionals Though very busy as we purchased on and weekend,Sullivan Kia personnel were outstanding. Though the process to consummate our purchase took longer tha More

by DVERHAAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph,a new addition to the sales staff who provided our test drive experience,outstanding!, Austin Wilson, Sergio Chavez, Chad Svoboda
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