Back

John L Sullivan's Roseville Kia

Roseville, CA

not yet
rated
549 Reviews

780 Automall Drive

Roseville, CA

95661

Directions

By Type

549 Reviews of John L Sullivan's Roseville Kia

July 05, 2018

Service My problem with the engine making a noise was not fixed...was told that they could not hear the noise. Not sure what else to say. More

by demartini.marlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Hello, our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 05, 2018

Well done! Appreciate all the work done on my car and Nick's McKnight help. Time and again my experience with this dealership was awesome - thanks a lot! More

by privaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 04, 2018

Great salesman I had a great experience with Miguel. Didn’t like the fact that I had to keep dealing with the sales manager who was rude. Talked down to his salesmen More

by lbromley61
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to provide us this feedback. We strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 04, 2018

We got a real bang for our buck at John L Sullivan’s Our visit went very well, working with Mr Austin Wilson he was extremely helpful and he a real joy to have as our salesman, we will recommend to our f More

by pnsbearry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Wilson, Jonathan Bravo, Adrian Sanchez
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 04, 2018

Very Good Burgers and Service Quick and simple, the Kia Soul was just what we wanted. I can recommend that the staff are friendly and willing to get the car you want on the day you More

by Dcao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Sergio Chavez, Robert Danner
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 03, 2018

Great salesman! Salesman- Rudy, he’s amazing and fun to work with. He’s only reason why I came back to make purchase. He really patience with me and I couldn’t ask fo More

by Merman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ballesteros, Abel
July 03, 2018

Great service They answer all my questions and concerns. Picked my car I in a couple hours, tires rotated, breaks checked, and oil changed. Plus my car looked great More

by TINAMARSHALL98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grossi
July 03, 2018

Good service Folsom lake kia didnt want to finance the car that I wanted . Instead they wanted me to get a cheaper used car based on my credit score and down payme More

by dudeitsme
Recommend Dealer
Yes
Employees Worked With
Isaiah Surface
July 02, 2018

Service for my Kia My service appointment was made and they finished the repair in the time promised. I would recommend Roseville Kia to my friends. They are close, co More

by PM95660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
July 02, 2018

Consistently good service Nick and the guys were efficient and professional. They do good work and always provide good customer service. We’ll continue to bring our Optima here More

by Raymund N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
...
42
...