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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

July 09, 2018

Had the car, color, and price I was willing to pay. I had an amazing experience at John L Sullivan's Roseville Kia. The staff listened to what I was willing to pay, and worked around it to get me in a More

by tonytiger6565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Maharaj
Jul 09, 2018 -

John L Sullivan's Roseville Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 09, 2018

Excellent Good peoples helpful like the place I tell other people to go there nice work done very good I like the car next time buying a car go there More

by RAJWANTGORAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grossi, Adrian Sanchez
Jul 10, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 09, 2018

Easy Leasing Experience! My daughter suggested I go to John L. Sullivan, which is were she leased her vehicle. I had been shopping for a Cherokee Latitude, and she suggested More

by susankumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Able, Jeff Billman, Lance Stuart
July 09, 2018

First time at Roseville KIA Great experience, friendly staff, welcoming. Asked pertinent questions as towards my visit. I was informed that a shuttle was available to me, even More

by maryet49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis, Rick Borja
Jul 10, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to provide us this feedback. We strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 08, 2018

Great service from sales Our sales representative, Sergio, was great. Sergio did not pressure us to make a decision and was willing to stay as late as necessary to make sure w More

by Dzamora
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez
Jul 09, 2018 -

John L Sullivan's Roseville Kia responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 06, 2018

Great experience, again! Sergio was great - made the experience easy and was fun to visit with. Very knowledgeable and highly recommended. I’ll be here again in a few years fo More

by btram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez
July 06, 2018

Matt was great! Matt the sales person was very knowledgeable and understanding. There was no pressure and presented the facts well. He understood Kia's and how all th More

by jm5473The Millers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Henneberry, Jeff Billman
July 05, 2018

Quick, friendly, efficient Service writer was friendly and helpful. Waiting time was minimal. Make an appointment, and then keep it. They will do their best to get you in and More

by Lynne_conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 05, 2018

Awesome what I liked is that it was no pressure to purchase a vehicle. The staff was awesome. Walked out with a brand new vehicle. Thanks More

by VICKID2117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grossi, Chad Svoboda
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 05, 2018

Oil and filter change Love their staff! They never try to up-sell you on unnecessary parts or service. Keep an eye out for their coupons! They're less expensive that the ru More

by celina1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Jul 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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