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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

July 23, 2018

Great service from Roseville Kia Nick, the service manager gave me excellent service, he listened to all my requests and came through. Took care of my part and got the complimentary More

by niroweez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Jul 24, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 22, 2018

Oh so happy I was taken care of with courtesy and understanding to my problems. I am very pleased with Eric and everyone else in the service department. More

by cherie.mccormick549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 23, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 22, 2018

Disrespect History from treatment by previous shop owners mechanic when the car was brand new. Also new owner could have told me on the phone that the problem wi More

by SMAPLES1
Customer Service
Price
Recommend Dealer
No
Employees Worked With
? I don't remember who I talked to. It may not have been Rick. You don't leave an option to leave it blank, Rick Borja
Aug 21, 2018 -

John L Sullivan's Roseville Kia responded

Our team has received this review and it’s been acknowledged.

July 21, 2018

Best Service EVER Sergio is the best salesman I have ever had. He took his time explaining all the features. The Roseville Kia is the place to visit for your next purch More

by Tweety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Antonio Salas, Sergio Chavez, Anthony Santos, Nick McKnight
Jul 23, 2018 -

John L Sullivan's Roseville Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 21, 2018

My first dealing with service dept. It was a hot week. I wasn't feeling well and now my car needed servicing! However, every part of interacting with Nick and the other members of servi More

by M.S. Kia owner for 8 yrs. now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Jul 23, 2018 -

John L Sullivan's Roseville Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 19, 2018

very positive and accomodating me inquiry very positive experience once I realized I came for service a day early than my scheduled appointment, still got service provided w/o delay or attitud More

by nbobyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Blackburn
Jul 19, 2018 -

John L Sullivan's Roseville Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 19, 2018

Happy Kia Customer Always great service when I bring my car in. Roseville service and sales folks are always friendly and very helpful. Willing to work with you. More

by WAN8487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Salas, Ken Dennis, Nick McKnight
Jul 19, 2018 -

John L Sullivan's Roseville Kia responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 18, 2018

Very helpful guiding us through the process and very polite We came in disappointed in the brand of car we had, KIA Roseville and Miguel created real value and quality in the deal. We walked away happy, satisfi More

by jefferymorgan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano, Adrian Sanchez
Jul 19, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 16, 2018

Awesome, made us feel like family Great customer service, willing to work with us at all times...followed up all week with my husband ...made us feel like family not customers More

by DIMPLELISTIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Surface, Jeff Billman
Jul 16, 2018 -

John L Sullivan's Roseville Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 16, 2018

Friendly customer service The guy who worked on my car did a great Job was able to help me complete some of the task for my vehicle. Probably the only thing I can complain abou More

by morganriggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 16, 2018 -

John L Sullivan's Roseville Kia responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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