John L Sullivan's Roseville Kia

excellent congratulation to new location . good move .very open and clean . comfortable large waiting area there was no space to park in old location . rea congratulation to new location . good move .very open and clean . comfortable large waiting area there was no space to park in old location . really unexpected More

Best Car Buying Experience EVER! We were treated so well from the moment we walked up. Vito was quick to bring the car up for a test drive, and Connor was lively and funny... both wer We were treated so well from the moment we walked up. Vito was quick to bring the car up for a test drive, and Connor was lively and funny... both were able to answer any questions we had which definitely made the whole process seem a little easier. After testing the car out, we talked about the other possible cars I was looking at, pros/cons of each, and even took us across to another lot to get a feel for something else I was interested in. These guys are genuine and truly care about making sure you're happy with whatever decision you make. Once we made the deal, Vito even went across the street and grabbed me an iced coffee while waiting our turn for the finance department. Rob was informative and made the finance paperwork process quick and easy. The day after my purchase he even called back saying he was able to get me a much better rate. I made the drive back over to sign the new contract, got a better rate AND my tank filled up! Kudos to the entire team! I will definitely be referring my friends and family! More

Always helpful and accommodating Knowledgeable, communicate well, and helpful. My car always runs like a brand new car after its service. Nick always takes care of me and is very help Knowledgeable, communicate well, and helpful. My car always runs like a brand new car after its service. Nick always takes care of me and is very helpful. More

New car purchase No high-pressured sales which was welcome; polite, helpful employees; satisfied with car price; employees did everything to make my wife and I feel co No high-pressured sales which was welcome; polite, helpful employees; satisfied with car price; employees did everything to make my wife and I feel comfortable during entire experience More

In and out, no one gets hurt Friendly, funny and quick customer service. I got to watch today show while I worked on my phone with wi fi. Free snacks. Coffee and it was very cool Friendly, funny and quick customer service. I got to watch today show while I worked on my phone with wi fi. Free snacks. Coffee and it was very cool inside considering it was already hot outside at 830am. More

Service Nick McKnight, the service manager, was extremely polite, courteous, attentative and very informatative when it came to my Kia Soul repairs. The new Nick McKnight, the service manager, was extremely polite, courteous, attentative and very informatative when it came to my Kia Soul repairs. The new service department site is very inviting and relaxing while waiting for repairs to be done and it is especially nice to get a complimentary car wash. I would highly recommend this dealership and service department! More

I would not recommend this dealership I came here to get a car. I’m a single mom raising two kids I work full time and I’m taking classes at Sacramento city college. At first there was som I came here to get a car. I’m a single mom raising two kids I work full time and I’m taking classes at Sacramento city college. At first there was some problems with the car I initially was interested in. The finace guy said I couldn’t get this car so they showed me a used car and said this is what I could get with my down payment. The 10 day cooling off period passed And I didn’t hear anything from them. They Took the car back on July 25 way past the cancellation date and did not give me my down payment they said I would have to come back in the morning. The finace guy Abel is really cold he needs to work on his customer service because he was very unfriendly. More

Great-Team I've been using this dealership for service on my KIA SOUL for 2 years. I never had any bad experience. They are great team who put satisfaction on th I've been using this dealership for service on my KIA SOUL for 2 years. I never had any bad experience. They are great team who put satisfaction on the customer's face. Thank you More

Betrayal of trust I deeply regret that I paid for the vehicle I purchased from Roseville KIA is almost $3,000 more than the price and better warranty offered by other d I deeply regret that I paid for the vehicle I purchased from Roseville KIA is almost $3,000 more than the price and better warranty offered by other dealers, and added to the insult, I have been misguided to purchase their 'warrnty", which is covered by the manufacturer. I trusted them that they are quoting me best price. I will definitely tell our friends to avoid Roseville KIA and there are much better and honest dealers in town. I don't want any other customers to be treated this way. More

Fun, friendly car buying experience! Everyone made me feel welcomed. They made, the often stressful experience, fun, friendly, and hassle free. They treated me with respect and were very Everyone made me feel welcomed. They made, the often stressful experience, fun, friendly, and hassle free. They treated me with respect and were very honest! More