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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

August 03, 2018

Best ever! A great business model only works if the people actually representing it are equally great. Matt Henneberry did an outstanding job for us. Thank you More

by Cmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Henneberry, Chad Svoboda
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 03, 2018

Finance Chad was the “truth”...I wish he sold me my car. He cared more about me being happy with the sale more than my Sales Guy. Thanks AJ for the Sale ..b More

by robtraxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj, Chad Svoboda, Jeff Billman
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 03, 2018

great service John L Sullivan employee are always pleasant and professional, there are no hidden fees or surprises . they will explain and let you know how much the More

by kirkendollkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Wilson, Alberto Garcia
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 02, 2018

Excellent. Everyone very friendly and cooperative Starting with Sergio Chavez to Tony to Vito to Joe Duvall and on and on... everyone was so friendly and helpful... not the least bit pushy... or abras More

by hutch1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito and Sergio, Sergio Chavez, Anthony Santos, Adrian Sanchez
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 02, 2018

fast easy and pleasant it was a fast easy and pleasant service.every one was helpful and easy to deal with.explained every thing very nice service center.very helpful. More

by HARRIS7101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick in service
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 02, 2018

Great experience This is my second car with these guys and you can not go wrong with them, I gave them my budget and they bringed me options. Very satisfied with my pu More

by SAUL.GARCIA
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano, Chad Svoboda, Adrian Sanchez
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 31, 2018

Not pushy Salesman let us shop our way without pushing for this option or that package. Much more relaxed and lower pressure than most dealers. Would definitel More

by rogerb121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Surface, Steven Frank, Adrian Sanchez
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 30, 2018

Awesome experience. I brought in my 2018 Stinger to have it checked out. I spoke with Nick in the service department. He was kind and very helpful. The experience was gre More

by will.go159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 30, 2018

Great experience We brought our car in and the proper repairs were completeed in a timely manner. If other repairs are needed we will be back. Thank you!! More

by slugbug_77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

July 30, 2018

A great time was had by all! Eric and his team made my regular maintenance service appointment very pleasurable. The service provided makes my car seem like new and feels like ne More

by N D H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Benge
Aug 05, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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