John L Sullivan's Roseville Kia
Roseville, CA
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549 Reviews of John L Sullivan's Roseville Kia
Safety recall They are always willing to help and get me in and out as soon as possible! Only issue, I did not know they moved locations. They are always willing to help and get me in and out as soon as possible! Only issue, I did not know they moved locations. More
The customer service was great. I am very happy with the service and the employees were friendly and professional. I just wish I had the names of the men who helped me. The shuttle d I am very happy with the service and the employees were friendly and professional. I just wish I had the names of the men who helped me. The shuttle driver wentbout of his way to help us solve a delema and made our day More
Oil change. Went in for an oil change and they let us know that we needed two filters. So they put in new filters. It did cost more then what we thought we where Went in for an oil change and they let us know that we needed two filters. So they put in new filters. It did cost more then what we thought we where going to pay just with the oil change but it's done and we shouldn't have to worry about them for a while. I guess I could say they are on top of our car by looking at any other problems we could have. More
I enjoy having my vehicle serviced at John L. Sullivan's KIA They have always provided nothing but "Excellent" customer service every time I have come in. I will continue to have my vehicle serviced there. Tha They have always provided nothing but "Excellent" customer service every time I have come in. I will continue to have my vehicle serviced there. Thank you! More
Amazing! It's always easy to get through to the service center, everyone is quick to greet you and very helpful. I have always worked with Ken, who makes sure It's always easy to get through to the service center, everyone is quick to greet you and very helpful. I have always worked with Ken, who makes sure I am scheduled at a time that is convenient for me and that I'm fully aware of anything that's happening with the car and what to expect in the future. He even walked me through a few of my car features when I mentioned that I was having trouble getting used to them and helped set up a service reminder. I also love the new service center! More
regular service Everyone was great! The service agent. The driver that took me home,while the front brakes were installed and the service was preformed. Got the cal Everyone was great! The service agent. The driver that took me home,while the front brakes were installed and the service was preformed. Got the call at that the Rob the driver was on his way to pick me up. Everything was finished as promised. I will go no where else. John L Sullivan bought a winner KIA. Thank you so much ..... I really miss David Archuleta ....Hope his family is doing well. He would have approved what you've done. More
Recall Service Took my van in for recall on sliding door. I asked them to do a test drive because I just bought the vehicle from another dealer. They heard a noise Took my van in for recall on sliding door. I asked them to do a test drive because I just bought the vehicle from another dealer. They heard a noise from the air conditioner and replaced the compressor while the vehicle is still under warranty. More
Great customer service!!! They have great rates and most importantly great customer service. Antonio and Rudy helped me and my family to get a car and made the progress easy. M They have great rates and most importantly great customer service. Antonio and Rudy helped me and my family to get a car and made the progress easy. My dad changed his mind a lot so it’s hard to work with him but Antonio and Rudy helped through it all. If you are looking to buy a car go to KIA. More
They listened to what I needed and wanted. I was in and out quick. They listened to what I wanted and needed. Great experience for a change in a dealership. I would recommend them to anyone loo I was in and out quick. They listened to what I wanted and needed. Great experience for a change in a dealership. I would recommend them to anyone looking to be treated with respect. More
Buying experience I came to Kia specifically to buy a vehicle I had seen on-line. The entire staff was extremely helpful and knowledgeable throughout the process. I I came to Kia specifically to buy a vehicle I had seen on-line. The entire staff was extremely helpful and knowledgeable throughout the process. I initially spoke with Rich Blackburn and then was turned over to Sergio Chavez. It was a pleasure working with him. I would not hesitate recommending him to anyone looking for a vehicle. More