Back

John L Sullivan's Roseville Kia

Roseville, CA

not yet
rated
549 Reviews

780 Automall Drive

Roseville, CA

95661

Directions

By Type

549 Reviews of John L Sullivan's Roseville Kia

August 08, 2018

Safety recall They are always willing to help and get me in and out as soon as possible! Only issue, I did not know they moved locations. More

by hmtapiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 08, 2018 -

John L Sullivan's Roseville Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 08, 2018

The customer service was great. I am very happy with the service and the employees were friendly and professional. I just wish I had the names of the men who helped me. The shuttle d More

by TAMMISALMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember names wish I could because the shuttle driver was so nice and the guy who checked us in were excellent
Aug 08, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 08, 2018

Oil change. Went in for an oil change and they let us know that we needed two filters. So they put in new filters. It did cost more then what we thought we where More

by PAMELACANTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 08, 2018 -

John L Sullivan's Roseville Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 07, 2018

I enjoy having my vehicle serviced at John L. Sullivan's KIA They have always provided nothing but "Excellent" customer service every time I have come in. I will continue to have my vehicle serviced there. Tha More

by jhaggerty5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 07, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 07, 2018

Amazing! It's always easy to get through to the service center, everyone is quick to greet you and very helpful. I have always worked with Ken, who makes sure More

by Mallori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 07, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 07, 2018

regular service Everyone was great! The service agent. The driver that took me home,while the front brakes were installed and the service was preformed. Got the cal More

by JOHN.BUCHKO07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 08, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 06, 2018

Recall Service Took my van in for recall on sliding door. I asked them to do a test drive because I just bought the vehicle from another dealer. They heard a noise More

by patty_bruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 06, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 06, 2018

Great customer service!!! They have great rates and most importantly great customer service. Antonio and Rudy helped me and my family to get a car and made the progress easy. M More

by mardonovaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy, Antonio Salas, Jeff Billman
Aug 06, 2018 -

John L Sullivan's Roseville Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 06, 2018

They listened to what I needed and wanted. I was in and out quick. They listened to what I wanted and needed. Great experience for a change in a dealership. I would recommend them to anyone loo More

by andyjayklein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez, Rich Blackburn, Adrian Sanchez
Aug 06, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 05, 2018

Buying experience I came to Kia specifically to buy a vehicle I had seen on-line. The entire staff was extremely helpful and knowledgeable throughout the process. I More

by nananise
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Cettura, Sergio Chavez, Rich Blackburn, Chad Svoboda
Aug 06, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

...
36
...