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John L Sullivan's Roseville Kia

Roseville, CA

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rated
549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

August 13, 2018

Experienced, reliable service. I’m Leasing my new KIA Optima and would never let any other mechanic due the maintenance. Enjoying my car. Thank you for letting me take part in this More

by janetdarebrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 13, 2018

Great service Nick goes above and beyond with customer service he takes the time to explain what is happening with your vehicle and what upcoming services that you More

by alarson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 14, 2018 -

John L Sullivan's Roseville Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 13, 2018

They were great I think they’re really good and I recommend you to check them out if you’re looking for a vehicle. They’re friendly and respectful. No hastle. Steven More

by Sheri316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Frank, Chad Svoboda, Adrian Sanchez
Aug 14, 2018 -

John L Sullivan's Roseville Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 11, 2018

service Nick was very friendly and helpful. I will request him as my service advisor for any future needs for my Kia. I missed having him there on his days More

by kathysteveturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 10, 2018

Efficient and timely service! The service technicians were friendly and knowledgeable. I was greeted and helped right away. My vehicle was ready before the promised time. The More

by Kia Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 10, 2018

Good service. Clean dealership. Snacks and coffee provided as compliment which is nice. Work on vehicle was done in a timely manner. Employees were very friendly. More

by laqui292
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 10, 2018

Excellent service.. Friendly, professional people. Service was completed quickly and within the time quoted.. Comfortable waiting area and the complimentary snacks and More

by 77dkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 10, 2018

2018 Niro Touring I have purchased several new or used cars over my 50+ driving years and I have NEVER had such a GREAT experience with a dealership as I did with John More

by droubaybookkeeping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the Service Department's person's name but excellent as well, Matthew Henneberry, Robert Danner
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 10, 2018

Excellent service The salesman AJ was friendly very professional and very knowledgeable in his field. after buying a car from Roseville Kia. And having a great experien More

by thumbelina1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
Aug 13, 2018 -

John L Sullivan's Roseville Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. SIncerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 09, 2018

To the point service Once I got my Kia Optima to Roseville Kia, the service was excellent. Chris was my service point person and he was informative, personal and helpful More

by kmasters25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grossi
Aug 09, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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