John L Sullivan's Roseville Kia

PROFESSIONAL SERVICE I was greeted quickly and the service person was through with his explanation of what was going to be done to car and the cost of service I was greeted quickly and the service person was through with his explanation of what was going to be done to car and the cost of service More

Knowledgeable, Helpful and Friendly The staff and Mostly Miguel was very friendly, helpful, understanding and knowledgeable. Car buying can be stressful but Miguel made was patient and m The staff and Mostly Miguel was very friendly, helpful, understanding and knowledgeable. Car buying can be stressful but Miguel made was patient and made it painless. More

My experience was virtually stress free Ask for Matt. You can’t go wrong. He goes the extra mile and is a pleasure to work with. We had a great experience here. You just can’t say that ab Ask for Matt. You can’t go wrong. He goes the extra mile and is a pleasure to work with. We had a great experience here. You just can’t say that about every dealership. More

Regular maintenance I brought my vehicle in for a regular maintenance. My 2013 Kia Sportage was left on Sunday for a Monday appointment and they kept my vehicle an extra I brought my vehicle in for a regular maintenance. My 2013 Kia Sportage was left on Sunday for a Monday appointment and they kept my vehicle an extra day. I had a transmission flush, coolant flush, oil change, detail and paint protectant applied. I was pleased with the service provided and Eric was very profession. Nick called me the morning of the appointment to ask what other items needed to be checked. I asked him to check the gear shift since there were a few times it was tough to shift. After I picked up the vehicle I noticed they didn't replace the oil change sticker for the window so I called Eric and having one mailed to me. Also, I had to adjust the outside mirrors which were left dirty. This was a disappointment but not really a problem. Overall I had great service, car is again beautiful and I am a happy customer. More

Amazing experience Matt was amazing! I went to Roseville to buy a Kia soul and he made the experience very comfortable. I never felt rushed and for the first time I felt Matt was amazing! I went to Roseville to buy a Kia soul and he made the experience very comfortable. I never felt rushed and for the first time I felt like he cared more about making sure we got what we wanted as apposed to making a sale. He was kind and patient, stayed open later just to help my father and I with all our questions. After being at the dealership all day he never once made me feel uncomfortable or rushed. He even keep checking in on me days after purchasing my Kia to make sure everything was going perfectly! Loved my experience! More

I always go away happy with the service from KIA. Nick McKnight was my adviser and he always does a great job. He does what he says he will do and always stays in touch with me and explains things. Nick McKnight was my adviser and he always does a great job. He does what he says he will do and always stays in touch with me and explains things. He has "gone to bat" for me when needed. I have had 3 KIAs and always happy with the vehicle and the service More

Great experience. My daughters car was blowing hot air when the AC was on full blast. It also needed the 120k mile recommended service. Eric was VERY fair in doing the My daughters car was blowing hot air when the AC was on full blast. It also needed the 120k mile recommended service. Eric was VERY fair in doing the necessary work and not redoing or recharging for work that had already been done. All work done correctly and within the budget he quoted. More

Super Rad The service was super amazing. Everyone was extremely nice and welcoming! I didn’t have to go and look for help and I also wasn’t bombarded when I cam The service was super amazing. Everyone was extremely nice and welcoming! I didn’t have to go and look for help and I also wasn’t bombarded when I came in. More

Services center was awesome Your service center rocks... So does Robert in finance .. friendly, very helpful and with out Robert I would not have my new car today....thanks so mu Your service center rocks... So does Robert in finance .. friendly, very helpful and with out Robert I would not have my new car today....thanks so much!!! More

oil change We arrived without an appointment for an oil change Saturday morning. We were happy to see a comfortable waiting area. Coffee and donuts greeted us. T We arrived without an appointment for an oil change Saturday morning. We were happy to see a comfortable waiting area. Coffee and donuts greeted us. Thank you for a great morning start More