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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

September 03, 2018

Mitsubishi Service The guys from Roseville Mitsubishi now John L. Sullivan Kiaa are awesome I have purchased 3 vehicles From them and have all of my service done there. More

by johnnyjuan1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
September 03, 2018

Good customer service I can recommend kia Roseville, good customer service, was in and out within an hour on a Saturday. Did not need a shuddle, but would be nice when it w More

by tinwaldrup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Poniatowsky
September 03, 2018

Horrible Promised a car sold me car then sent a paper in the mail to bring car back a week later no communication skills they did a very bad job at explaining More

by kiaspivey29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Blackburn, Chad Svoboda, Hesam Ghaffari, Jeff Billman
August 31, 2018

Service was great, employee at desk not so nice. have always had excellent Service folks at the desk. Not so impressed with this visit. Counter Guy seemed agitated and not too friendly. Service was g More

by lmcallis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
August 31, 2018

Routine maintenance Eric, the service rep is a very personable, friendly and knowledgeable employee. I was very satisfied with his performance. Joe, the finance manager More

by johnramarant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, service rep and Joe, Finance
August 31, 2018

oil change and service they were very friendly and super nice. nick was professional and listened to the problems we had and made sure they were handled and looked at. More

by meggypeggy55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick McKnight
August 30, 2018

Okay Service They didn't tell me about car carpet was hole under driver area. Not happy about it. They need to take time to let me think and show me any damage. Th More

by maemocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah Surface, Chad Svoboda, Adrian Sanchez
August 30, 2018

Very good service Thank you to Jeff who took care of me from start to finish, including updates and information on additional tasks needed. Great new service facilit More

by MM5860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff I worked mostly with him., Tim Karapinar
August 29, 2018

Perfect in every way. I wrote above that my experience was fine. I have no complaints and will continue having my Sportage serviced there. The service was done in a timel More

by caritafc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i don't recall the name.
Aug 30, 2018 -

John L Sullivan's Roseville Kia responded

Thanks for the outstanding review! I am very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Please let us know if there's anything else we can do for you. Best, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

August 29, 2018

Easy & Smooth Experience Professional service and a great help. Sergio and all other staff made the car buying process easy and smooth. I love my new 2018 Optima! More

by Elijah2412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez
Aug 30, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for your kind words, Elijah! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. I will pass your feedback along to Sergio and to the rest of the staff, and we hope you enjoy your new Optima 2018 for many miles of safe and happy travels! Best, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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