John L Sullivan's Roseville Kia

friendly staff, quick service I was kept up to date on the service process. The waiting room area was clean and the refreshements were nice. Also the cell phone charging area was I was kept up to date on the service process. The waiting room area was clean and the refreshements were nice. Also the cell phone charging area was very helpful and convenient. More

Kia #3 Is the BEST ONE YET! Never pressured, never got the back and fourth on the price I wanted to pay for the car. Quick accommodating and very pleasant. My salesman Johnny s Never pressured, never got the back and fourth on the price I wanted to pay for the car. Quick accommodating and very pleasant. My salesman Johnny spent a great deal of time going over all of the cars features...didn't event need to open the users guide. More

Great Service Jeff P. (the new guy) was very helpful and considerate of my car's needs and my request to stay within a budgeted amount. He called to communicate my Jeff P. (the new guy) was very helpful and considerate of my car's needs and my request to stay within a budgeted amount. He called to communicate my vehicle status when an additional repair was needed for brakes (not a surprise). Jeff coordinated courtesy shuttle and was professional and friendly throughout my service call. More

Great, fast and easy purchase! My visit and purchase was easy and fast. I did not feel no pressure at all. Salesperson Jonathan was knowledgeable, friendly and courteous made our v My visit and purchase was easy and fast. I did not feel no pressure at all. Salesperson Jonathan was knowledgeable, friendly and courteous made our visit at the dealership. Much thanks to all! More

It was just OK The 2 sales crew were young, gave mis-information about vehicle. Everyone seemed disinterest in add-ons I wanted, didn't seem to want to call Kia to The 2 sales crew were young, gave mis-information about vehicle. Everyone seemed disinterest in add-ons I wanted, didn't seem to want to call Kia to see if parts were available, seemed to think it would be hard to add on. I was replacing my Sorrento that was deemed a total loss when another driver ruined my first Sorrento SX. I wanted the exact car but could not afford it so I went with the EX and wanted a couple add ons that the SX had. There was little interest in Parts to help me there. I walked away dissatisfied and sad. More

Great! On time, very polite, comfortable waiting area! I don’t remember the name of service technician! thank you so much! Glad I was able to get my service On time, very polite, comfortable waiting area! I don’t remember the name of service technician! thank you so much! Glad I was able to get my service completed by waiting! More

Good staff. Good deal. Good staff to work with. Good deal in the end. They do not estimate their time well. Many processes were much longer than promised causing extended am Good staff to work with. Good deal in the end. They do not estimate their time well. Many processes were much longer than promised causing extended amounts of time sitting around. More

No nonsense, expedient and pleasant experience. I came in new ehat i wanted but couldn't find the right color. I mentioned that to Vinnie and he heard what was important to me amd new i wanted an O I came in new ehat i wanted but couldn't find the right color. I mentioned that to Vinnie and he heard what was important to me amd new i wanted an Optima. He brought me to the lot and my eyes fixated on the color that fit me, burgundy. Opitma LX. Just what i wanted. The poditive experience continued throughout the buying experience with Vito and Chad. Thank you for everything. More

John L. Sullivan is a great place to shop I have purchased several cars from John L. Sullivan and I always come away happy! I still have my Chevy truck I purchased from him in 1996. I have purchased several cars from John L. Sullivan and I always come away happy! I still have my Chevy truck I purchased from him in 1996. More

I'm glade i choice this dealership the car is awesome Every one was so nice and very helpful even when I had questions about the car.when I drove the car I loved it thank you kia Every one was so nice and very helpful even when I had questions about the car.when I drove the car I loved it thank you kia More