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John Eagle Acura

Houston, TX

2.1
700 Reviews

16015 Katy Freeway

Houston, TX

77094

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700 Reviews of John Eagle Acura

June 30, 2016

Best Service Around! Scott Sheley was helpful in servicing my TLX. I didn't have an appointment and was running short on time. I stopped in and was greeted by Scott Shel More

by Deb Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Deb, thank you for your kind words about Scott and our service department! We are glad to have been able to help you out and appreciate you trusting John Eagle. It's great to hear that Scott was so attentive to your needs and provided good customer service. Your recommendation is appreciated and we'll see you next time!

June 30, 2016

Awesome Car Buying Experience! My husband and I are a young and growing family and needed a vehicle to grow with us. This was my first car buying experience and Scott Hoffman m More

by Brittany W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

It's great to hear that Scott was sure to get you into a car to meet your needs, Brittany! We are happy to have helped out you and your family and we hope you are enjoying your new vehicle. It makes us proud to hear of the customer service Scott provided and we are glad that you are able to recommend us. Please let us know of anything else you may need in the future and we'll be glad to help!

June 30, 2016

Great Customer Service by Scott Hoffman! Our salesman Scott Hoffman dealt with us in a very professional manner. He was informative and helpful. Scott gave us the time and space to think abou More

by Steve A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Steve, we're glad that you decided to come to John Eagle for your needs and it's great that Scott took such good care of you! Thank you for your kind review and we hope to see you again for anything else you may need!!

June 30, 2016

Easy transaction no pressure Highly recommend Scott Hoffman as yours sales rep. Very laid back and helps you get what you need. No hassle or pressure. I will be back in the future More

by Sbarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Thank you for your recommendation of Scott! We are glad to have him on the team and we look forward to having you back!

June 30, 2016

Buying a new vehicle I had a great experience purchasing my RDX with salesman Scott Hoffman. It was very laid back, no pressure, and no hassles. I will definitely come bac More

by doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman, Salesman, Jackie York, Service Department.
Jul 01, 2016 -

John Eagle Acura responded

We're glad to hear that your experience was laid back, and pressure and hassle free! Thank you for coming to John Eagle to purchase your RDX and for writing kind words about Scott and your experience. We hope you enjoy your new car and hope you'll let us know of any future needs you may have!

June 29, 2016

Excellent experience and would highly recommend! We met Ejaz the Sales Consultant, who was very very knowledgeable and articulate about the Acura MDX. The process was very smooth, seamless and most o More

by CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ejaz Shaheer (Sales), Charles Reese (General Sales Mnger), Jamar Caswell ( Finance)
Jun 30, 2016 -

John Eagle Acura responded

Thank you for your kind words about Ejaz and for taking the time to leave a review! It's great to hear that your purchasing experience was smooth, seamless, and no hassle. That is just the way we want it to always be. Your recommendation is appreciated and we hope you'll let us know of any future needs you may have!

June 24, 2016

Pete Sanchez ' warmth & honesty are quite evident upon meeting with him. His friendliness & knowledge placed us at ease during the purchase of our Acura. We have r More

by brothers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Jun 27, 2016 -

John Eagle Acura responded

Thank you for your kind words about Pete! It's great that he was friendly, honest, and could share his knowledge during your experience. This is exactly how we want all of our customers to feel. Your recommendation is appreciated as well as your business and we look forward to seeing you again in the future!

June 18, 2016

Great experience! Pete accommodated all three times we visited. Though he was really busy one of the times when he had another customer, he took the time to let me kno More

by Laynne M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Jun 21, 2016 -

John Eagle Acura responded

Laynne, we're happy to hear that Pete was honest and helpful and never made you feel pressured during your experience! We appreciate your recommendation and look forward to serving you again in the future!

June 17, 2016

Kudos to Pete Sanchez Pete explained the features of the vehicle and we were fully impressed with his customer service. I would strongly recommend John Eagle Acura and Pete More

by Arun P Chander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Castillo, Juan "Pete" Sanchez
Jun 21, 2016 -

John Eagle Acura responded

We appreciate your recommendation and kind review! It makes us proud to hear about the customer service you received from Pete. See you next time!

June 14, 2016

Awesome experience Pete was very kind and helpful. We've been to different Acura dealerships but he gave us best of the best service. We really appreciate him willing to More

by jane91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Jun 21, 2016 -

John Eagle Acura responded

We're glad to hear that Pete took such good care of you and made sure you left satisfied with your experience. We look forward to seeing you again in the future!

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