John Eagle Acura

good deal Mr Chau was very helpful. He asked what we needed, and found a way to get it done that does not put a strain on my repayment plan. keep up the good wo Mr Chau was very helpful. He asked what we needed, and found a way to get it done that does not put a strain on my repayment plan. keep up the good work sir and thank you. More

Professional dealership and sales team! Acura has a strong reputation for not only manufacturing quality vehicles, but for also providing exceptional customer service. This is still the case Acura has a strong reputation for not only manufacturing quality vehicles, but for also providing exceptional customer service. This is still the case at John Eagle in Houston, TX. I have owned 3 Acura TL's in the past and was considering purchasing another used Acura to drive for work. I met with Pete Sanchez who extremely helpful, knowledge]able and professional. At the end of day, we could not come to an agreement on price, however I would still highly recommend Pete and John Eagle Sales Team. More

Great dealer and sales guy! Juan Sanchez was very helpful and very patient. Guided me thru the process and made very thing easy. Will do business with him anytime.The service dep Juan Sanchez was very helpful and very patient. Guided me thru the process and made very thing easy. Will do business with him anytime.The service department was also top notch! More

MDX hybrid He is very good salesman. He helps me with good deal. I highly recommend him to anyone who are looking for a new car. Thank you so much for helping me He is very good salesman. He helps me with good deal. I highly recommend him to anyone who are looking for a new car. Thank you so much for helping me More

Helped me find my "Unicorn" I had been looking for a car since before Hurricane Harvey and Pete definitely delivered! Not only did he sell us the car and did an amazing job of I had been looking for a car since before Hurricane Harvey and Pete definitely delivered! Not only did he sell us the car and did an amazing job of customer service, he went above and beyond in terms of sales to client relationships and took the time to get to know me and understand what I wanted in a vehicle. 10/10! More

Best Car Buying Experience Ever! John Eagle Acura’s salesman, Pete, did a wonderful job helping me find the right car st a price that fit my budget. He was friendly, but not pushy and John Eagle Acura’s salesman, Pete, did a wonderful job helping me find the right car st a price that fit my budget. He was friendly, but not pushy and listened to me about what I could afford. As a widow, living on a fixed income, Pete worked within the parameters I gave him. After making my decision, he thoroughly explained all the features of the car, set up my Bluetooth for my phone and set my seat position, as well as set my radio to my favorite stations. I drove home in the perfect car for me! At 70 years of age and this car buying experience was the very best one I have ever had!!! More

Wonderful from Sales to Service I absolutely love the service I get at John Eagle. Edgar Lopez is a wonderful person to work with in sales. He is so nice and you never feel any pre I absolutely love the service I get at John Eagle. Edgar Lopez is a wonderful person to work with in sales. He is so nice and you never feel any pressure from him. He listens to what you need and delivers. I even sent family in and they happened to get him and loved his as well. When you get service, I HIGHLY recommend asking for Scott Sheley. This man goes above and beyond to make sure you are well taken care of. I will never get my vehicle serviced anywhere else as long as they have that sort of asset on their team. More

Bad Service #3 times.. Lies ... On Wednesday am I went to the John Eagle Acura for Service... I spoke to Mr Eric Younger.Very kind service gentlemen... He took me right after his On Wednesday am I went to the John Eagle Acura for Service... I spoke to Mr Eric Younger.Very kind service gentlemen... He took me right after his 8:00am appointment... My Acura 2016 Tlx. All lights came on while driving out my garage ..Blind spot system ,Transmissions system,Lane Departure,VSA system,Front collisions..... So I was very concerned. After letting Eric looks at it ..Told me to keep it running so the Mechanic can see it... Eric also explained to me that they were out of renters for the day.. So I waited 2.5 hours to hear the outcome... Bout 10.30am Eric came to me and said its your control system. He also ask me what I spilled in the console. I told him all I drink is water and protein shake.. He said the wires was sticky and its cost 1,100 dollars and there's NO warranty coverage... I was Very Upset cause I knew I hadn't spilled anything and im the only driver... I asked Mr.Eric to Escort me to my Vehicle.. When I arrive to my Acura 2016 Tlx... I notice that was nothing has been removed from the car to determine or proved that the wires of were sticky or damaged like he explains to me.. I asked Eric how can you say this and nothing been removed.. He immediately starts apologizing for the error.. I began to take pics.. I also ask him to get the mechanic who so say service my car..The mechanic name was Cam... I ask Cam to disassemble the console in front of me and Eric and Avery.. He proceed and found nothing sticky or moist underneath the cup holder..Then I asked Mr Cam how did he determined this? Cam Said no Reply.... So Eric and I walked back to the front .. Now they had a Renter car for me....So I asked Eric ..Hmm. I thought there was none available.... MY concern is if I wouldn't have check my car I would have been paying 1,100 dollars out of pocket for nothing.. How Many loyalty customers you done this too? I contacted Derek by phone never responded back... Also spoke with Brian but never call back....Please , Customer Don't believe the service go and look yourself.... Wayne Ceaser More

Sales Rep at John Eagle Pete was the cool sales rep who helped us, when we bought our car at John Eagle. We always have a nice, fun chat whenever we see him at the dealership Pete was the cool sales rep who helped us, when we bought our car at John Eagle. We always have a nice, fun chat whenever we see him at the dealership. More

Amazing Service Had the best service and buying experience with Pete and recommended him to extended family as well. I would definitely come back and purchase another Had the best service and buying experience with Pete and recommended him to extended family as well. I would definitely come back and purchase another vehicle from Pete any day! He was very informative and professional throughout the entire experience! More