Joey Accardi Chrysler, Dodge, Jeep, Ram

Traded my car , 20 plus days my car was not paid off, sales manger passing the buck, would never buy a car from this dealer again, he wont call me back sales manger passing the buck, would never buy a car from this dealer again, he wont call me back More

I have visited this dealership at least 4 times over the past 8 months. The service was exceptional when Matt helped me!!! But unfortunatly Matt know longer works here. Recently I had to visit the dealer past 8 months. The service was exceptional when Matt helped me!!! But unfortunatly Matt know longer works here. Recently I had to visit the dealer due to our Jeep Grand Cherokee breaking down and I had the worst absolute service. If the car started I would have brought it to another dealer. Karl was my service advisor and he was increditably rude. He acted like he was the king of the world. I am a knowledgeable person when it comes to cars and all he wanted was to talk down to me the entire time. When I called him he never answered or returned my call. Recently my check engine light came on and I tried to call him and he still has yet to return my call. I will never return to this dealer due to Karl and I strongly recommend that you think twice before going here. I had such a terrible experience with Karl (assistant service manager) I have changed my mind on buying a new Jeep Grand Cherokee From this dealer. More

The staff was Friendly and Courteous from the moment I walked in the door. I got a great price on a new jeep and was not pressured by the salesman in any way..! It was a great buying experience and I plan walked in the door. I got a great price on a new jeep and was not pressured by the salesman in any way..! It was a great buying experience and I plan to refer them to my family and friends in the future..! More

I had my Jeep serviced at Chrysler Jeep of North Broward because of the excellent recommendaton from my friend and I must say, he was right! I spoke to Mr. Salzlein and felt very comfortable leaving my Jee because of the excellent recommendaton from my friend and I must say, he was right! I spoke to Mr. Salzlein and felt very comfortable leaving my Jeep there. He was very knowledgable about my car's issues and had exceptional customer service skills. It seemed to me he had the service department well in control. All of the staff that I delt with were very nice. More

They went above and beyond to find my perfect Jeep! Since purchasing, they have been in touch and helped me with any questions or concerns! They help schedule my service appointments, and are quick in and ou purchasing, they have been in touch and helped me with any questions or concerns! They help schedule my service appointments, and are quick in and out for the services needed. :) I LOVE my JEEP More

My wife & I went to test drive a few vehicles and was rudely told by the manager to leave if we weren't serious about buying. rudely told by the manager to leave if we weren't serious about buying. More

Had a great experience with the Body Shop Department at Jeep Chrysler Dodge of North Broward. I took a 1983 (old Dodge Pick-up) to have the body shop repaint the truck. The body shop manager gave me a pric Jeep Chrysler Dodge of North Broward. I took a 1983 (old Dodge Pick-up) to have the body shop repaint the truck. The body shop manager gave me a price to repaint and repair some rust spots. I felt the price was great and left the vehicle there to have the work completed. The dealership went above and beyond the original agreement. Not only did I receive top nouch customer service but I was extremely satisfied with the attention to detail. Great Job! More

This was a dealership that had been on my totally avoid list for the last number of years. That has all changed in my last three visits. Thanks to a discount on service offer I received in the mail, I list for the last number of years. That has all changed in my last three visits. Thanks to a discount on service offer I received in the mail, I contacted them regarding a number of problems that were going on with my 2005 Jeep Grand Cherokee. We are talking ABS light on, Traction Control light on, Engine light on, Service Electric Brake on in message window. All that plus the transmission was stuck in first gear. First off, Matt, the service rep was the only one who was willing do discuss the codes I had read at a local Auto Zone store. All others said I would have to bring in the car and they would have them read at a cost of x dollars. So with discount coupon in hand and a bit of trepidation, I took in the Jeep in. First off, Matt was very open about them understanding that the dealership had gotten a bad rep and that they were doing everything to correct that - hence the discount on service. Their goal was to win back the customers they had lost by giving excellent service. And excellent service is what I got. I was informed by Matt mid morning that it was a bad sensor on one of the wheels that was causing all my problems and that to replace it with the discount would be around $200.00. They could have it ready by late afternoon. I was astounded. I was counting on a bill of $1250 or more being the transmission was involved. Matt called later to inform me the work had been done and that I could pick up the vehicle once it had been washed (at no charge to me) in about 45 minutes. Nice touch and much appreciated. I picked up the car, freshly washed, with all warning lights off and driving wonderfully. But the story does not end here. A few days later, the ABS light and traction control light came back on. Ugh! Got in touch with Matt who had me bring it back in. This is where the dealership went to a level I have not ever come across before. They kept it for two days and in those two days, as I was informed by Matt, they cleared the codes, drove it, noted the codes popping up, cleared them, drove it again and then did it again to make sure the codes that were coming up were consistent. Turns out a different wheel sensor was bad. They replaced and then drove it to make sure that they had the problem corrected once and for all. And the charge for all this? I was informed all I had to pay for was the part. I told Matt I was happy to pay for the labor, but he said the shop foreman would not accept any more than the cost of the part. Without question, this dealership has won me back. More than that, it is the place I will only use from now on. I have another Chrysler product which I had in after the Jeep, and the service on it was just as good. And also at a discount. All I can say is that if you have a Jeep or Chrysler product with any problems, this is the place to go. I highly, let me repeat, highly recommend them!! More

I could not be any happyer with the service I received the people very freindly and extremly professional I would recommand them to any one the people very freindly and extremly professional I would recommand them to any one More

My daughter had been in an accident and needed a car. Between the insuarance check and my own resources I had a budget I could not go over. I shopped around at other dealers who could not help me. I went Between the insuarance check and my own resources I had a budget I could not go over. I shopped around at other dealers who could not help me. I went to Chrysler Jeep Of North Broward and explained my situation and the car I needed. Within an hour I had the car at the price I needed. They were the only dealership that understood my situation and delivered on what they said they could. Excellent experience. More