Joey Accardi Chrysler, Dodge, Jeep, Ram

This was a dealership that had been on my totally avoid list for the last number of years. That has all changed in my last three visits. Thanks to a discount on service offer I received in the mail, I list for the last number of years. That has all changed in my last three visits. Thanks to a discount on service offer I received in the mail, I contacted them regarding a number of problems that were going on with my 2005 Jeep Grand Cherokee. We are talking ABS light on, Traction Control light on, Engine light on, Service Electric Brake on in message window. All that plus the transmission was stuck in first gear. First off, Matt, the service rep was the only one who was willing do discuss the codes I had read at a local Auto Zone store. All others said I would have to bring in the car and they would have them read at a cost of x dollars. So with discount coupon in hand and a bit of trepidation, I took in the Jeep in. First off, Matt was very open about them understanding that the dealership had gotten a bad rep and that they were doing everything to correct that - hence the discount on service. Their goal was to win back the customers they had lost by giving excellent service. And excellent service is what I got. I was informed by Matt mid morning that it was a bad sensor on one of the wheels that was causing all my problems and that to replace it with the discount would be around $200.00. They could have it ready by late afternoon. I was astounded. I was counting on a bill of $1250 or more being the transmission was involved. Matt called later to inform me the work had been done and that I could pick up the vehicle once it had been washed (at no charge to me) in about 45 minutes. Nice touch and much appreciated. I picked up the car, freshly washed, with all warning lights off and driving wonderfully. But the story does not end here. A few days later, the ABS light and traction control light came back on. Ugh! Got in touch with Matt who had me bring it back in. This is where the dealership went to a level I have not ever come across before. They kept it for two days and in those two days, as I was informed by Matt, they cleared the codes, drove it, noted the codes popping up, cleared them, drove it again and then did it again to make sure the codes that were coming up were consistent. Turns out a different wheel sensor was bad. They replaced and then drove it to make sure that they had the problem corrected once and for all. And the charge for all this? I was informed all I had to pay for was the part. I told Matt I was happy to pay for the labor, but he said the shop foreman would not accept any more than the cost of the part. Without question, this dealership has won me back. More than that, it is the place I will only use from now on. I have another Chrysler product which I had in after the Jeep, and the service on it was just as good. And also at a discount. All I can say is that if you have a Jeep or Chrysler product with any problems, this is the place to go. I highly, let me repeat, highly recommend them!! More

I could not be any happyer with the service I received the people very freindly and extremly professional I would recommand them to any one the people very freindly and extremly professional I would recommand them to any one More

My daughter had been in an accident and needed a car. Between the insuarance check and my own resources I had a budget I could not go over. I shopped around at other dealers who could not help me. I went Between the insuarance check and my own resources I had a budget I could not go over. I shopped around at other dealers who could not help me. I went to Chrysler Jeep Of North Broward and explained my situation and the car I needed. Within an hour I had the car at the price I needed. They were the only dealership that understood my situation and delivered on what they said they could. Excellent experience. More

We went in looking for a particular car, and ended up being amazed at the great features and conveniences of a totally different model. The sales and service departments were unbelievably honest and frie being amazed at the great features and conveniences of a totally different model. The sales and service departments were unbelievably honest and friendly. We were so Happy with our experiences at the dealership, we have recommended them to everyone we talk to. Definitely a dealership that surpasses any of the many I have dealt with before. Many dealerships do Not take women seriously, and do not address their concerns accurately. Joey accardi and north broward dealership is co Completely the opposite. It was so nice to speak with quality people and be taken seriously. I will definitely be buying cars only From north broward from now on. More

I felt very good about my experience at nort broward motors. I will buy there again when the time comes. Great people and service go along way. motors. I will buy there again when the time comes. Great people and service go along way. More

From beginning to end it was a great experience. Everyone I worked with and even those I didnt directly work with were all very friendly. Got a great trade-in value on my old Jeep and got a really fantastic I worked with and even those I didnt directly work with were all very friendly. Got a great trade-in value on my old Jeep and got a really fantastic deal on my new Jeep. Mitch worked hard to search for just the Jeep I was after. It really seemed like they bent over backwards to ensure i was happy...and I am. Thanks to Randi and Mitch More

I came into this dealership after communicating with Garret over email regarding a vahicle and he had asked me to come in. When I got there I was greated by Jean, I explained the situation and he put m Garret over email regarding a vahicle and he had asked me to come in. When I got there I was greated by Jean, I explained the situation and he put me in a car to test drive. After I liked the car I was told, "sorry, that 'other' price is unrealistic, the real price is $7k more. This was a fully loaded vehicle when all I wanted was a base model. Of course I left and I will never come back but beware, they pull the bait and switch tactic here. Do not believe their prices, they're way higher than other jeep dealeships. More

My car had been totaled and I couldn't take my time in finding a new one. These guys pulled a huge switch on me and I didn't catch it until I'd driven off the lot. When I called them on it they wouldn't finding a new one. These guys pulled a huge switch on me and I didn't catch it until I'd driven off the lot. When I called them on it they wouldn't budge and said I'd bought it. I feel sick every time I see an Eddie Accardi logo. I wouldn't recommend this place to my worst enemy. More

I brought my wifes 07 Jeep Grand Cherokee in to get some extended warranty work done(water pump leaking). I am a Mercedes-Benz technician myself but my cost for parts is more than my ext warranty deductible extended warranty work done(water pump leaking). I am a Mercedes-Benz technician myself but my cost for parts is more than my ext warranty deductible($100). I've also had a check engine light on for a couple of months and I diagnosed it before I brought it in(emission code for bank 2 inefficiency)so I thought this would be a perfect time to get the faulty o2 sensors replaced. I did not tell Bernard Jean that I was a tech or that I knew what code was causing the check engine light because I wanted to see how honest this dealership was. Something told me that the tech was going to blame it on my car overheating and sure enough when I got the car back they blamed it on the water pump. I was extremely upset at this time cause I knew that the C.E.L. was going to come back on so I told Bernard that I was a tech and that I already diagnosed it and knew exactly what it was. He then advised me that his tech has been in the business for 20+ years and knew what he was doing. He also said that if it does come back on for me to bring it back. Not even 15 miles later the C.E.L. comes back on and I call him up and he says he'll see what he can do so I don't have to pay the deductible again. I think we all know what that means. Bottom line, him, his crappy technician, and service manager deny my claim and say that I'll have to pay the deductible if I want anything replaced. Stay away from this place. They don't know how to diagnose cars, they don't take care of their customers, and if they are this shady to someone who is in the business and knows what they are talking about I can only imagine what they would do to anybody that isn't. More

I own a 2008 Subaru Legacy GT Spec B. I dropped my car off on a Monday (2-22-10) because I noticed a noise that only occurred when the Turbo started kicking in on my car. After a couple days I called them off on a Monday (2-22-10) because I noticed a noise that only occurred when the Turbo started kicking in on my car. After a couple days I called them to get an update. The Assistant Service Manager tells me his service tech says it is the after-market air filter that is causing the noise. I tell him that I have had that air filter in the car for over a year and the noise had not occurred until recently. He agrees that this sounds suspicious and says he will have another service tech take a look. I finally get back in touch with the Manager on Friday and he says the second service tech says it is the air filter as well. I asked if they replaced the air filter with a stock one and see if the noise was still occurring and he tells me "I don't know. I'm not sure how he came to that conclusion." I'm picking my car up today (Friday) after a whole week with absolutely nothing done to my car. The entire week it has been near impossible to speak with anyone about getting updates on my vehicle. I strongly recommend that you NEVER take your vehicle to this dealership for service work. More