Joey Accardi Chrysler, Dodge, Jeep, Ram

Going to car dealerships when I am looking to buy is second on my list next to going to a Dentist I don't know while on vacation (another story). I surprised myself to the point that I felt motivated t second on my list next to going to a Dentist I don't know while on vacation (another story). I surprised myself to the point that I felt motivated to write. I did several days of internet research as well as hard copy research. What sold me on Dodge was the build quality, technology and option levels on the Durango that is being produced on a Mercedes frame. I test drove it and fell in love with the Hemi and AWD road grip. I found my price through TrueCar.com and met with Neil Roberts, the internet manager and a sales specialist Alan. I felt more like I was hanging out with them than buying an SUV as I knew what was a fair price. They didn't haggle and honored the lowest price I found on the internet in S Florida. After a second test drive, I decided that although I loved my GMC Yukon 4x4, the driving experience was going to put her out to pasture. The Durango with 3 daughters, a wife, 2 dogs and occasionally towing a horse trailer had me sold. I'm an Accardi convert and am willing to make the trip to Broward from Central Palm Beach for these guys. The only downside to this review is I didn't get paid for it ;) Good luck car buying. If you're in the market for a full size SUV the Dodge rides like its relative the Mercedes in my opinion, without the price tag and still having American roots. More

Very good service, this is the second car in 3 years I am buying at North Broward in Pompano Beach. The did more services than the were obliged to. Il will recommend North Broward to my friends am buying at North Broward in Pompano Beach. The did more services than the were obliged to. Il will recommend North Broward to my friends More

After being transferred between parts and service several times finally made an appointment through Chrysler directly. Arrived and waited on the drive for 10 min waiting for a service manager. Told repair wa times finally made an appointment through Chrysler directly. Arrived and waited on the drive for 10 min waiting for a service manager. Told repair was 2 hrs... 5 hours later with no update I had to check myself. Terry said he was too busy on a call and told me to leave his office to stand in the cold on the drive. Finally I found the repairman Shaun who helped me. He was very nice. The customer lounge was dirty, ants infested the coffee stained chairs. Watched five different employees come in for coffee but left disgusted because there wasn't any and none of the seemed to know how to brew it. Too bad if the customers wanted some as they waited. The complimentary internet didn't work and when asked the sales guy said it was "iffy" with no resolution. Asked again when more staff arrived who were apologetic but didn't seem to have a clue what to do. The sales staff should realize that the customers can hear everything they say from the lounge. An FYI for the inappropriate comments I heard. Put this all together and this dealer is a no win when it comes to paying attention to their customer and making them feel like they are comfortable and important. In the end the recall had already been completed and the 5 hours of my time and the repairman Shaun's time were spent uselessly. On a previous warranty issue the service rep ordered an update disc to help solve an audio issue. They never called as they said they would and when tried to contact them about this they claimed to know nothing about it. Now the warranty has expired. More

In fifty years I have never bought a new car. I have always dealt with used car salesman. Needless to say I thought I was going to encounter the same experience with new car buying. Upon my arrival I w always dealt with used car salesman. Needless to say I thought I was going to encounter the same experience with new car buying. Upon my arrival I was greeted by one of the sales reps, Freddie, who helped me in my car buying process. He knew the Dodge Dart inside out. The general sales manager Josh made all the numbers agreeable. We love our new Dart. More

I was comparing the Ford Explorer and the Jeep Grand Cherokee. I arrived to Chrysler Jeep Dodge of North Broward looking to compare. Upon my arrival the sales professional that greeted me Freddie went Cherokee. I arrived to Chrysler Jeep Dodge of North Broward looking to compare. Upon my arrival the sales professional that greeted me Freddie went over the Grand Cherokee. I ended up purchasing that same day. With 730 on one tank of diesel, I love my new Grand Cherokee. Freddie and his coworkers made my shopping experience wonderful. I would highly recommend this dealership. More

My friend had purchased a Jeep Compass several months ago. She referred me to Freddie Cernuda at Chrysler Jeep Dodge of N. Broward. He went over the Compass and Patriot. I ended up buying a Jeep Patri ago. She referred me to Freddie Cernuda at Chrysler Jeep Dodge of N. Broward. He went over the Compass and Patriot. I ended up buying a Jeep Patriot that I absolutely love. Freddie and his manager Malik made the process go very smooth. I would highly recommend anyone interested in a Jeep to see Freddie at Chrysler Jeep Dodge of N. Broward. Thank you Freddie!!! More

After a terrible experience at Arrigo, we found this dealer with friendly and nice people in general. The experience with the sales representative (Freddie) and the manager (Malik) was excellent. We rea dealer with friendly and nice people in general. The experience with the sales representative (Freddie) and the manager (Malik) was excellent. We reached and agreement in about one hour and we left the delaer with a new Grand Cherokee in about three hours.They honored a sales promise, made by mistake, once we had close the deal. The negotiation was easy without any typical car sales drama, Freddie was customer oriented as same as Malik. They were beyond the initial negotiation looking for our complete satisfaction and they did it. My wife and I strongly recommend this dealer, we went through different dealers looking to lease a Gran Cherokee and the experience, before North Broward, was terrible. It is a small dealer, their facilities are not fancy but the people are friendly with great attitude and transparent. More

I've got a quite bad experience over at this dealership, and was met basically by a swarm of dishonesty, overcharging and libel. I was very disappointed with my experience at Chrysler Jeep North dealership, and was met basically by a swarm of dishonesty, overcharging and libel. I was very disappointed with my experience at Chrysler Jeep North Broward and their misleading attitude during my attempt to purchase a Jeep Compass on with a True Car certificate that seemed to be an excellent deal for the car. First of all, I was told the True Car trained internet manager, was "busy" and I never had a chance to speak with him. I was greeted by a saleswoman, who was very kind and took me for a test drive, and by a manager who greeted me and said the True Car price was fine. This manager disappeared as well and when it came the time to appraise my trade-in, a different and quite rude sales manager showed up and told me my vehicle was in excellent condition and was worth 17,000. However, when he noticed I had a True Car deal, he changed his word (libel, false pretenses - a flat out lie basically) and said the car was "still" being appraised and the appraisal would be between 14,000 and 17,000. He later came and told me they would only pay 14,500 for my car. According to even the infamous Black Book, my car was worth around 17,010. It was clear to me at that point that he was trying to compensate the low True Car guaranteed price with an extremely low appraisal of my car, eliminating this way any advantage I would have with the True Car price that THEY advertised on TC. Because I really enjoyed the vehicle, I still tried to close a deal but that sales manager had really no intention of selling the car to me at the advertised TC price unless I caved in for his immoral offer on my vehicle. After driving over 2 hours to get there and a lot of wasted time, I left the dealership very disappointed without a deal. Hours later, I noticed the 3 TC certified dealers in my area, which had 3 different quotes for this vehicle, now have the same price for the vehicle, a price that any customer would have obtained without the help of TC, basically with just the regular manufacturer cash discounts (detail: they marked up the price of the car on TC after this issue, proving their complete dishonesty and lack of respect with the customers). Unfortunately, this was a really bad experience for me. I thought I would be able to avoid dealer gimmicks by going to this dealership with a no-haggle TC price, but, sadly, that was not the case. More

I was looking for a Jeep Wrangler for my son. I am someone who usually has VERY negative thoughts about car dealers. I have Arrigo Chrysler who are just a mile away from my home but when I went there, someone who usually has VERY negative thoughts about car dealers. I have Arrigo Chrysler who are just a mile away from my home but when I went there, they tried to talk me out of financing and tried to make me go through their own financing company, and then claimed they did not take the financing company that I was accepted with, despite being listed as a preferred dealer on the financing company web site. I called the financing company (Santander USA) and they confirmed that Arrigo is a dealer that accepts their financing! Anyway, yesterday evening about 7pm, I walked out of Arrigo and called Chrysler Jeep of North Broward. I was given their number by Santander. I called the sales man (Ed) and it was his cell phone. He told me he was on his way home but would call me in 20 minutes. He called me back and took down my details and I told him what type of car I wanted. He asked if he could call me today (July 4). In the morning he called me and I spoke with him about price etc. He called me back and told me everything had been approved. I was still skeptical and went to the dealer thinking there would be some hiccup at the last minute. When I walked into the dealership, it was nice. It is not one of those huge buildings that dealers seem to put up nowadays. This one is a smaller glass building and everyone was so very polite. I was introduced by Ed to Greg who sat with me and collected all the documents needed. Very polite and no sales pressure. I kept thinking, "where is the catch?". Laura, the finance lady processed all the paperwork and I was out of the dealership within an hour!!! Greg drove my new Jeep Wrangler back home for me, since I had my car and the one I just bought, and I dropped him back at the dealership. I am a busy person who values his time. I dont like bait and switch tactics and I don't like salesman talk. These guys were truly a pleasure to do business with. I never thought I would ever say that about car dealers, but I will definately be back to get a car for my wife and myself soon. Recommend this dealership to EVERYONE. This is WHAT ALL DEALERS should be. Funnily enough while I was leaving, I met a couple of my wife's patients who asked me about my experience with Chrysler Jeep of North Broward, and I explained how I had a great experience and how they too should buy their Town & Country there. I hope they did! More

I have purchased from two other Jeep dealers in the past and after the sale they forget my name. This dealership knows who i am and appears to sincerely appreciate my business and always treat my well. and after the sale they forget my name. This dealership knows who i am and appears to sincerely appreciate my business and always treat my well. More