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Jim Falk Motors of Maui - Service Center

Kahului, HI

4.1
630 Reviews

630 Reviews of Jim Falk Motors of Maui - Service Center

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June 02, 2024

Always courteous. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. More

by j.kenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Rick n service Dept is key to good ratings here. Service personnel are also dedicated More

by hulax727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I left and will never return. Every time I have been there I have had a horrible experience. More

by STEVEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. More

by RON@PUKALANIGOLF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Awesome experience with Rick and service workers. Highly recommend coming here for your service needs! More

by andrewlong9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Rick is always awesome! I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Rick, for your positive review! We appreciate your loyalty and trust in Jim Falk Motors Of Maui. We are delighted to hear about your great experiences with our GMC service and dealership. We look forward to helping you with all your automotive needs in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 29, 2024

Ryan is top notch. He has always taken good care of us and does everything in his power to make sure we are happy. More

by SBONDY_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Ryan, for your kind words and for acknowledging the excellent service you received at Jim Falk Motors Of Maui. We're thrilled to hear that you had a great experience and felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 27, 2024

Ryan makes all the difference when taking my car in for service. The compassion and empathy he shows for my aging car allows me to keep it on the road a little longer, greatly appreciated. Mahalo Ryan! 🤙 More

by VCCHUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your experience. We are delighted to hear that Ryan provided exceptional service during your visit. We value your feedback and your loyalty to Jim Falk Motors Of Maui. We look forward to assisting you in the future and keeping your car running smoothly. Sincerely, The Jim Falk Motors Of Maui Team

May 26, 2024

Natalie was very helpful. Booking appointment was easy through the car and I really appreciate the shuttle service More

by felicemaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words and 5-star rating! We are delighted to hear that your experience with us, especially with the booking appointment and shuttle service, was convenient and seamless. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

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