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Natalie Darisay
Natalie Darisay at Jim Falk Motors of Maui
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Natalie Darisay

Service Advisor NISSAN

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

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4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Natalie Darisay

June 10, 2024

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I had an excellent experience, thank you. From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went w More

by AKAMAIPREP
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Aleiya Rosales, Ryan Westberg

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June 06, 2024

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I don’t have anything to say everything went flawlessly and seamlessly, and my car was ready early, which was fantastic! More

by JTHOMPSS
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Aleiya Rosales, Ryan Westberg , Ryan

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Jun 07, 2024

Jim Falk Motors of Maui responded

Thank you for the 5-star review! We're pleased to hear that your experience at Jim Falk Motors Of Maui went flawlessly and your car was ready early. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

June 01, 2024

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The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

by Howard
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Yes
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Jun 04, 2024

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui, Howard! We appreciate your 5-star review and are delighted to hear about your positive experience during your visit. Natalie will be pleased to hear that she made a difference during your visit. We are glad you found the check-in process easy, enjoyed our friendly staff, and had a comfortable waiting room to work in. We look forward to seeing you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

May 26, 2024

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Natalie was very helpful. Booking appointment was easy through the car and I really appreciate the shuttle service More

by felicemaui
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Yes
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May 29, 2024

Jim Falk Motors of Maui responded

Thank you for your kind words and 5-star rating! We are delighted to hear that your experience with us, especially with the booking appointment and shuttle service, was convenient and seamless. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

May 25, 2024

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Nice staff and comfortable waiting room. Very fast service, I will be back and would recommend. More

by ALICIA7372
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Aleiya Rosales, Ryan Westberg

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May 29, 2024

Jim Falk Motors of Maui responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience with our staff and enjoyed our comfortable waiting room. We appreciate your recommendation and look forward to welcoming you back to Jim Falk Motors Of Maui in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 22, 2024

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Check in staff seemed overwhelmed with too many cars. However they were polite and very helpful. The shuttle car used was so dirty and old. Could use a cleaner vehicle for transporting customers. More

by JOELLE
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Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg

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May 23, 2024

Jim Falk Motors of Maui responded

Thank you for sharing your feedback. We appreciate your kind words about our polite and helpful staff. Your suggestion to provide a cleaner vehicle for transporting customers is noted and will be addressed. Please feel free to contact us directly at Jim Falk Motors Of Maui if you would like to discuss this matter further. We value your business and hope to have the opportunity to serve you better in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 18, 2024

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good fast service. it did go longer than estimated. but I was informed of the delay in picking it up. just fine More

by DCODERUNNER
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Yes
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May 21, 2024

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui for your service needs. We appreciate your understanding regarding the delay and are glad to hear that you were kept informed. We look forward to serving you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 16, 2024

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there was very simple explanation for me to understand what was needed for my truck. More

by EKAWAHAKUI
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Yes
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May 17, 2024

Jim Falk Motors of Maui responded

Thank you, for your positive feedback regarding your experience at Jim Falk Motors Of Maui. We strive to provide clear and straightforward explanations to ensure our customers understand what is needed for their vehicles. We appreciate your support and look forward to assisting you with your truck in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 15, 2024

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Terrible Overall Experience 900 dollars to replace a valve cover gasket. Charged 3 percent to use a credit card. Charged over 100.00 to determine what had to be done. Oil leak was the issue but More

by OMALLEYPEOPLE
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rick Kealoha-Jacobson, Aleiya Rosales, Ryan Westberg

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May 17, 2024

Jim Falk Motors of Maui responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear about your recent experience at Jim Falk Motors Of Maui. We take your concerns seriously and would like the opportunity to address them. Please reach out to us directly so we can discuss and resolve these issues. We value your loyalty over the past 15 years and hope to regain your trust in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 11, 2024

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Natalie is very professional and a good communicator. She takes time to explain how long the wait will be. More

by ALANHODARA16
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Recommend Dealer
Yes
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May 14, 2024

Jim Falk Motors of Maui responded

Thank you for the positive review! We are delighted to hear that Natalie provided you with exceptional service. We take pride in clear communication and efficient service at Jim Falk Motors Of Maui. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

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