Jim Ellis Buick GMC Mall of GA - Service Center

Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with you in a moment but instead he said nothing. Another service member acknowledged that we were there and when I told them what car we were there about then Ed piped up. While our battery was replaced we are still having an issue with some electrical clicking noise and had to take the vehicle back it is currently there now. Buick dealerships used to be top notch now they are no better than anything else. More

Great service this week. Charles was very helpful and polite. We will be back soon. Charles was very helpful and polite. We will be back soon. More

I like the gmc mall of ga very friendly and l buy 5 car from Gmc from Gmc More

Service and communication were good. Service writer was knowledgeable and the service manager explained the recall. Service writer was knowledgeable and the service manager explained the recall. More

The sales, finance and service departments are great at Jim Ellis. We buy there and Gr service there. Jim Ellis. We buy there and Gr service there. More

I like coming to this dealership because the staff is professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazin professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazing. He's very knowledgeable, genuine and does his job with passion. He is a great asset to the team. Also, I love the new video updates you all provide while my vehicle is in back at the shop. It allows me to see exactly what's going on. Love that new feature. More

There was a little bit of a wait but the service was good and I got some good info about my tires. I was told not to get the tire rotation or the alignment until tje tires were replaced. and I got some good info about my tires. I was told not to get the tire rotation or the alignment until tje tires were replaced. More

Great Service James was great I will continue recommending my friends to Jim Ellis GMC recommending my friends to Jim Ellis GMC More

Purchasing a vehicle and service department was a joy to work with. Timely and professional personal. work with. Timely and professional personal. More

Quick greeting! Had me in and out extremely fast. Love the services video. My first GMC and I’m very happy. My sons both drive GMC trucks and I see why they are so h Had me in and out extremely fast. Love the services video. My first GMC and I’m very happy. My sons both drive GMC trucks and I see why they are so happy with the truck and your service. More