Back

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,246 Reviews

2,246 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
January 10, 2025

Charles was great! I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. More

by shaunfeltner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

January 04, 2025

At Ellis, you are accompanied by professional folks who strive to make your GMC ownership experience exceptional. More

by J.ESKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Always great service and attention to detail. Thank you James for always taking good care of our vehicles! More

by JWHITT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

James is a very helpful person. I came in to get some work done and he immediately assisted and got me going as usual. He regularly checked on me and made sure I was satisfied. More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick (Sales)
Jan 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Jim Ellis offer outstanding customer service and a seamless car-buying experience. The management team is professional, knowledgeable, and transparent, making the entire process stress-free. The servi More

by M.KHADER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us if you need anything in the future.

January 02, 2025

Excellent and attentive customer service and outstanding service on my vehicle. Brandon addressed the situation promptly and with care. I am extremely satisfied. Thanks More

by JAVYPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Great selection. Great prices. Exceptional sales & service team. This was the most professional dealership I have ever bought from. More

by DAVID.FULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Once again… another perfect visit at Jim Ellis Buick gmc… service advisor is a rock star. Always gives me the best service! More

by Jsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

I am very pleased with the service, the attention and solution to additional needs at the moment of the service. Thanks. More

by Sommer
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Sommer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Service was timely this time. The Oil change and tire rotation were roughly an hour. Charles was very professional More

by Jason Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Jason, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

...
5
...