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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,270 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,270 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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March 27, 2025
Easy to deal with. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions. More
by clmorris415
Verified CustomerMarch 25, 2025
Keep me informed and updated. No issues will plan to use again in the future No issues will plan to use again in the future More
by CHRISLINBERG
Employees Worked With
March 25, 2025
Dealing with James I have had a good experience. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon. More
by Diane
March 22, 2025
Brandon is the best customer service in the servicing department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abr department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abreast all the way about your vehicle. Brandon also respects your time and values it. I really appreciate the customer service that I received from him. Thank you Brandon. More
by Sashandy
Employees Worked With
March 22, 2025
Brought a clean truck with no issues. 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosiv 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosive DEG fluid all over the truck. Leaving stains. Now my Def system says full even though it’s got 1500 miles. So now I’ll be back next week to get that addressed!! More
by dsmyrie
Employees Worked With
March 22, 2025
Excellent service repair seems to have fixed the problem thank you we like our Buick thank you we like our Buick More
by Blkirkland
March 22, 2025
Good communication and attentive service. Tom did a great job dealing with the whole repair. Tom did a great job dealing with the whole repair. More
by Neal
Employees Worked With
March 22, 2025
Very clean and professional, gave me very good detail on the condition of the vehicle I have. the condition of the vehicle I have. More
by Sanquita
Employees Worked With
March 19, 2025
my communication with Charles was excellent. He was a great service advisor to work with. He was a great service advisor to work with. More
by charlotteh0
Employees Worked With
