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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,245 Reviews
Call Service Center (770) 872-6272

2,245 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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February 25, 2025

James went above and beyond to ensure the repairs were complete on my car. He kept me I formed every step of the way. His attention to detail was much appreciated More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

February 25, 2025

Very professional and answered all my questions! !! Made me feel comfortable! I love Jim Ellis More

by Pfreeman1019
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 25, 2025

They made process easy and worked around my schedule. One of best things they did was making getting a loaner easy. More

by ANDREWBELLONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 25, 2025

Always a pleasure doing business with Jim Ellis. They treat you the best,like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 21, 2025

Muy confiable y un servicio perfecto me arreglaron mi carro y ahora está en perfecto estado More

by Angel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Ángel, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

February 20, 2025

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 20, 2025

Mr Barnes did a great job. He was courteous and followed up on my services! More

by Jem1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

The issue was difficult to figure out, but they figured out what the problem was with my son‘s Chevy, Colorado and repaired it. They had to keep it about a week, but Ed Barnes kept me informed. Very happy More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

February 19, 2025

Very courteous and quick. Thanks. U u u y ii I u h by u More

by SCOTTCARTEREMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

February 18, 2025

This dealership has done all offers my maintenance since the car was purchased. Fast and easy to schedule an appointment I have no issues with their service. More

by WHITECHARLOTTE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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